- Phone: 509-582-9000
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based on 8079 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets look great! Nick did a wonderful job. He was very professional and very polite. Highly recommend Zerorez!
Good work and good people.
Carpet cleaning
Very kind, knowledgeable people! Highly recommend! Great service every single time they come out!
fast and friendly !!!
Ryan the Technician was very professional, friendly and did a fantastic job! Thank You!
Very effective, efficient and professional
I appreciate that the guys showed at the time agreed upon. The positive attitude by all employees. I really love that my carpet looks Awesome!
P L Hubbell
Great service as always
My technician arrived promptly and explained the process thoroughly. He did a great job! My carpets look and feel amazing. We will definitely use Zerorez again.
The young man who came and cleaned our carpet was very professional and polite. He did an amazing job.
I greatly appreciate that they use a natural solution in their cleaning rather than chemicals. I also appreciated that Zerorez was great with communication about when the tech would arrive. They were prompt, arriving 15 mins into the 4 hour time frame. The tech was very knowledgeable, showing me an area of heavy traffic that he would spend extra time on. He was efficient in his work, and had completed everything in under an hour.
I appreciate the hard workers. Not sure who my tech was, but he was wonderful. He apologized profusely for being late, even though it was not his fault. It's always nice when they acknowledge that. He explained everything and was so courteous. Did a fabulous job.
The cleaning was very thorough and the areas cleaned looked much nicer.
The quick drying time and friendly service.
Easy to work with. They did a great job!
Fast and efficient
They do a very good job rug looks good 👍 and it was fast.
Have always had a good experience with the techs and the service.
Carpet is clean and looks great! The technician was knowledgable and explained how my carpet turned out.
Good Job
Overall it was easy to schedule, came on time, professional and reasonable prices! I was disappointed that a stain did not come out and no conversation about that was the best that could be done or suggested trying something different.
The best
The technician called me with issues that needed to be covered before he started. He sent me pictures of the final product and he did an amazing job! I would recommend Edwin for sure!
The service men were very polite and explained the process. The machines left the carpet so clean and fluffy.
I was a property manager for 30 years and never had carpet look this good.
Very easy to get service. The technician was on time, very efficient and did a well job.
Dorothy Rippy
Technion was on time and professional.
Zero Rez,
We had carpet deep cleaned for pet urine on December 21, 2023. We are disappointed that the room that was cleaned now has a musty smell and the urine smell is back.
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Thank you for your feedback. The Zerorez Team is dedicated to providing superior products and services to our customers and we take it very seriously when our services do not meet or exceed your expectations. Please know Zerorez offers a 30 Day Workmanship Guarantee and will come back to your home to re-service any area(s) you are not completely satisfied with. Please give us a call at 509-582-9000 to discuss a good date and time in which we may come out and address any areas of concern.
Fast effective treatment of my carpets. Technicians did a great job.
Great friendly service. Very professional. Stain came out!