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8072 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your tech was very professional and polite. He did a great job.
Very good, clean & thorough. My carpets my new.
On time, professional, and thorough.
Tech was knowledgeable and did a very nice job on our carpet.
Jeremy did a fabulous job!!!
Every area came out spotless! Dried very quickly. Have never had carpet cleaning that was better than this! đź‘Ťđź‘Ť6
The specials are wonderful!! And I had Nick this time. He explained everything to me and took his time!!!! My rugs look GREAT!! Thank you.
Good service. Product cleans carpet and protectorant helps it stay clean with no residue left behind and products are all plant based. Good company.
The tech (Matthew) who serviced my home was very knowledgeable and professional. The service speaks for itself but having a tech like this takes it to the next level.
matthew was very good and explained all the thing done to the carpet
Every service we've ever had, the employee is always super courteous and polite
Great job done! The cleaner knew & explained the process, we agreed on the service, he did his job in a timely manner & was very courteous. I’ll use this company again.
Cleaned the carpet very well, even the stain. Service person was very friendly and informative.
Young man who did the work was very nice. I could tell he knew his job well. He answered all my questions and did a beautiful job. Very impressed. Person on phone was very nice also and helped a lot.
I made my appointment online, received confirmation reminder the day before about appointment. Waited the 4 hours of the appointment time, finally called to ask if someone was still coming since it was past the scheduled time, was informed of a glitch and asked if I wanted to reschedule. Clinician who came to my home stated did not know of any issues. Very expensive for the cleaning. Have used zerorez a few times before but this seemed very disorganized and no apologies offered.
Great carpet cleaning. Nice people to work with.
Was a really good experience. The technician was very helpful with all my questions being answered and making comments and observations I didn’t know. Overall great experience. Thanks zerorez
Appointment was between 2-6 T.J. was here by 3:20. He was very professional, explained everything to us and answered all our questions. It didn’t take long and our carpets look/feel amazing. We will be scheduling an appointment for next year.
Our dog was skunked, and Zerorez helped take care our smelly house. Thank you!
Speedy and efficient, friendly technician
Good customer service!
Jamey is an excellent tech and extremely professional. I am not the easiest of people to please and he not only was extremely professional but remained calm at all times and did a great job
I like the lack of chemicals used and therefore there was no chemical residue or smell. My family has severe allergies and they had no reaction to the cleaning. Also your representative was friendly and courteous and honest and helpful and let me know upfront the process and the costs involved. And as for the carpets they are now very clean and smell good. Thank you very much for all the hard work it took and for the quality of the end result.
Fast dry time and protectant spray
Love the clean results and the lack of odor
Also very nice and informative representative
Great customer service. Great cleaning job. Thorough
The service tech was very friendly and knowledgable. When he wasn't sure he checked with the office. The rugs look great.
Thanks!
It was really easy to order and a technician was scheduled for the day after I called! Ben is a credit to Zerorez! He's a great worker and explained the different options well. We hope to schedule him again for some other areas of the house.
Our tech Michael did an awesome job on our carpets and couches. My rv smelled amazing. Micheal was great with working around my daughter and our pets.
Carpets and tile looks great and Michael was the best