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20141 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
fantastic
Jeff was very knowledgable, showed me how to clean the air conditioner, and how to maintain my furnace and humidifier, gave me
tips on how to keep everything running smoothly, he explained to me why it would be to my benefit to have a service agreement
and he was comfortable to talk too. Great young man. Thank you.
So far I've only dealt with your scheduler (Summer) who was very helpful by listening to what I needed and then making it happen in an efficient and timely manner. Great job!
Estimator seemed very thorough
Reliability.
Though VERY expensive, the job was done quickly and efficiently and the technician was extremely friendly and courteous.
Your servicemen are prompt, respectful, business-like, efficient, careful, clean (in respect to the equipment and my home) and personable.
I chose standard because they are highly rated on Angie's list and have a great rep in the twin cities and I wanted
A great company to take care of my new house. I got great professional service from both the customer rep and the installer
As well as the technician who cleaned, and educated me about my heating system. I now have a heating and cooling
Company that I know I can depend on.
Nathan, the technician who came to my home, gave excellent service and respected my property.
technician installed updated, improved drain hose
Your service is excellent. Seth has taken care of our furnaces and air conditioners for years and is an excellent service technician as well as a perfect gentleman.
fast and honest. Your company saved me a lot of money.
Great
Fast, prompt, professional
Upfront and reasonably priced professional qoute. The instalation was verified by the city inspector who said that individual did a great job.
Prompt and timely service and friendly thorough service people. Thank you.
Very helpful personnel in the parts department
Very customer service focused. Professional but friendly staff
Courteous service techs. Scheduling ease. Follow-up. Value.
I was unnecessarily embarrassed, and went with Sears to replace my Central Air instead
You're prompt, solve the problem, and your costs are fair.
Left exposed wires on AC unit
The tech was extremely helpful and explained everything completely.
Professional and trustworthy
More staff to reduce wait time.
Our air conditioner broke after less than 60 days of use.
The price was right. You had worked for us earlier and did a good job.
easy to make an appointment. service men are friendly, educated and respectful.
Every technician has been prompt, friendly and professional. Always great customer service.
Friendly knowledgeable staff.