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based on 20141 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt friendly service. Thank you Jason.
The Standard Heating guy who came to check on why my 34-year-old furnace would not turn on made no effort to sell me a new furnace. Rather he responded with really useful information to my questions about replacing my furnace. I really appreciated that there was no "hard sale" approach.
Took too long to get results to me. I had to call to get them.
Top notch customer service from installation, follow up and maintenance.
I like the checks throughout the year on furnace and air conditioning. Like the friendly techs that come to the house and the knowledge they have to check and fix any problems.
New air conditioner last September 2014, have had to make 4 service calls - 3 of which were all for the same thing.
The entire staff is knowledgable and professional. I trust them.
Price seems good value. Reliable service
On time, knowledgeable, and courteous staff.
Techs are knowledgable, polite, careful of carpets and professional
I appreciate their being on time and the helpful staff when i call
Prompt response and efficient service.
David always take good care of us. No concerns after he's done.
I like having the same service tec each time. Also like receiving the post card as a reminder to schedule the tune-ups.
Nathan is a super service person. He keeps me informed and up to date on my furnace and air conditioning systems.
After dealing with Standard for some 35 yrs. , I have had nothing but good service when needed.
I will wait until the work is done before I rate the service.
Promptness; courteousness; honesty; friendliness
I like that I got help with my thermostat immediately and the people I dealt with were nice.
Friendly staff
Jason is always extremely professional and knowledgeable.
Service, well trained technicians, courteous and responsive.
Quality of the technicians
I completely trust the expertise of Mike Davis to take care of the furnace and air conditioner. He is very knowledgeable and very personable. He is dependable and thoroughly checks everything when he comes. Standard Heating is very fortunate to have Mike as an employee!!
Paul. His work ethic and willingness to help. We always ask for him.
Honest service, great company!
Quick and friendly
Deacon is a pro at every level.
I called for an estimate to replace a boiler and no one ever called me. So I went with another company.
reduce the cost of service!!!
Good service
Timely, clean, friendly and fully explain what they do and what might be needed.