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20141 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time
Friendly
Quick, friendly, timely, competent service
Nathan is the best technician. He is always very thorough.
Fast. Friendly. On time.
The people who answer the phone are ALWAYS patient and helpful. The service people who have tuned up the boiler and air conditioner for a few years and Chris, who came to take measurements today for the new boiler, are the same. Your trucks are frequently in my neighborhood so I know that my neighbors trust you.
efficient and clean
Really expensive. $99.00 service call$165.00 to install a capacitor for domething that took less than 30 minutes
Very quick and very friendly service.
The tech was prompt in the time scheduled, told me what the problem was and fixed right away, and answered all my questions.
Nathan was very helpful, competent, punctual, and courteous. Any future appointments regarding our homes heating and air conditioning needs will be made with this company.
Honest, trustworthy technician. Great value and good customer service.
Easy-going, knowledgeable sales person. Work was completed in one day.
Honest, friendly staff. Always have an extra tip and are patient when explaining things.
Can't think of anything at this point will wait and see how sales appointment goes
Prompt, efficient, skilled, and pleasant.
Great customer service! Quick response in an emergency. Technition was polite, respectful, and knowledgeable.
you responded quickly to my call, came when you said you would, very personable, and followed up.
Did the job right the first time.
I have been a customer since 2002. All of your employees conduct business in a very courteous and professional manner. This holds true for Sales Personnel, the individuals who schedule appointments and your Technicians that arrive for the job. Your Technicians are excellent! They are very knowledgeable and well trained in being able to resolve problems. They are careful to treat my home as if it was there own by wearing shoe covers and cleaning up any residuals from their work. I have never been disappointed with the service I have received and have been very happy with the products that you have provided to me. My neighbor recommended Standard Heating when I needed to replace my furnace in 2002. He is a long time customer of yours. I also have recommended your company to others and will continue to do so when I hear of anyone who is planning to replace their furnace or air conditioner. Thanks for the always dependable and excellent service!
Very thorough.
On time call ahead reliable and honest about Repairs
Prompt, professional, courteous, reasonably priced service!!
I have had the service person for years and he is "ace"~Seth! Also, I like the folks who answer the phone~oh, and of course, the work is done well.
promptness, friendliness, thoroughness
I have no experience with Standard Heating & Air Conditioning that's either positive or negative, so you'll get a rating that's right in the middle.
they are helpful and quickly take care of service
great service great job
Always kind, thorough and respectful. Work is done well.
i had to rework the elecrical circuit
Prompt, timely service