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based on 20141 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You kept us informed.
The technician came to my house the very next day, he was on time, and able to fix the problem that very same day for what I considered to be an affordable price. He was fast and courteous too. Couldn't have been more pleased!
On time, professional and efficient!
Always on time. I appreciate the call ahead to let me know their timing as well
I think your employee Seth is100% the reason why I come back to your company. He is the real reason I stay with your company. I wish more companies had more "Seth's" working for them. Its your employees that give you a good name and Seth does just that. I actually think I would probably cry if you told me he was gone. I trust him 100% and believe he truly does what is in my best interest.
Professional, dependable, neat and reasonably priced.
Your people are very good at their jobs and do not try to find things wrong that are not, I feel I can trust what they tell me and that means a lot to me.
Thanks much.
On time, clean, professional and willing to explain what's being performed while it's happening.
professional and dependable
Awesome technician took the time to teach me about ongoing maintenance of my air conditioner - cleaning the screen outside to allow proper air flow. Thank You!
Mike and Summer do a very good job and they are the ones we always went. Thank them for us.
First name removed H. , Bob S. and Ken H.
You showed me what needed to be fixed.
Prompt, knowledgeable, friendly, reasonable
Very professional
Prompt, clean, provides ideas to change/improve things without being pushy. Explains why a change would be desirable.
You did not disappoint me in any way. The only thing is that according to some of your customers, the prices are high compared to other quality firms.
I appreciate and rely on the friendly, professional and knowledgeable technicians.
Fast and efficient at a fair price.
Professional. Thorough. Timely.
On time. Wore booties. Got 'ear done.
Competent, prompt and professional service.
The service that I receive is always perfect. I get bi annual check ups on the furnace and the technician keeps track of what might need
to be done the next time. The furnace is 10 years old but works like a charm because I value maintenance.
Seth is the technician I see most often and he is the best. I am sure there are many others but I like the consistency of having the
same person. This speaks volumes about Standard.
Polite, knowledgeable and well informed technicians who helped me plan my furnace maintenance.
Courteous, knowledgeable, professional service personnel.
I've tried three times to schedule an appointment for seasonal maintenance and service twice by phone and once online. I have had zero response.
As always - prompt, courteous, crew takes time to answer questions so I can understand clearly. Great staff!
honest feedback from team. good educational info. personable group
They are very professional, friendly and explain what they are doing.
they were on time and very professional
I loved Nathan! He was on time, personable, patient, helpful, and very tidy. He was a great ambassador for your company and if I need work done again, I would want him to be the service person. Great job, Nathan and Standard Heating!