Customer Testimonials
Everything!
Kerri was extremely knowledgeable, patient, thorough, helpful, and kind.
It was a much better experience than trying to figure things out on my own online.
Took the time to listen to my needs. Always helpful and courteous.
Individualized service
The sales person brought out 3 shoes and all 3 were winners.
Very friendly and helpful staff!
Great service and texhnology
Individual attention.
Always friendly and knowledgeable service.
Personalized
Love the foot analysis and the knowledge of the sales persons on what is the best shoe for your foot. Individualized care was a great experience and our sales person was wonderful!
Wide selection. Friendly, knowledgeable staff.
very straight and answered all my questions
Liked how you had stuff in stock that other stores were out of such as On Cloudflow shoes in popular color black/pink
Very helpful to find the size and type of shoes
Visit the Richmond store on Patterson consistently - knowledgeable team, helpful and always pleasant and friendly!
The service is outstanding. They really find the perfect shoe for your foot and you.
Staff is friendly, knowledgeable, and works hard to put someone into the proper shoe. They ask questions about your wearing pattern and look for the right footwear.
shoesw better then last ones
Friendly and knowledgeable staff.
Knowledgeable and friendly staff
Prices and customer service.
Great service.
Great service. Great shoe selection. My feet are so happy! Thank you, Anthony!
I recently went to the Fleet Feet Store on Patterson Rd to purchase a pair of running shoes for my daughter. Zoe helped us. She measured my daughter's feet and picked out shoes based on those measurements. She was very knowledgable about the different brands and listened to my daughter's comments about each shoe she tried on. We left with a pair that my daughter says are very comfortable and fit great.
Fleet Feet is my favorite store to come to in the RVA area. The attention to detail from your staff is 100%. Our experience this past week was beyond perfect. My father has been going through 'walking' sneakers every two-three months and he couldn't figure out why. He was purchasing his shoes form a national chain store. I told him about Fleet Feet. He drove up from VA Beach because I spoke so highly about you all. Come to find out he was wearing, not just the wrong size but the wrong style. He is a very happy customer. We worked with Kerri and Nate! They were AMAZING!!I would love for them to be recognized for their patience, knowledge and dedication to Fleet Feet and my father as a first time customer.
Your return policy, well trained staff that are knowledgeable about your shoes and take time to find the best one for my feet
Knowledgeable, welcoming and good selection.
The quality of the products and the level of customer service was outstanding. I will forever go to fleet feet for my active shoe needs solely for the customer service experience. Thank you for the great experience and the non-judgmental, non-pushy atmosphere.
Excellent service at the Patterson Ave location!