Fleet Feet Sports Richmond
Richmond
VA
United States

Customer Testimonials

Report a concern   January 14, 2022 — Rated 9 out of 10 by R.F. Fleet Feet
What do you like about our products and services?

Nice salesperson and good service. The shoes themselves are extremely high in price.

Report a concern   January 14, 2022 — Rated 10 out of 10 by J.W. Fleet Feet
What do you like about our products and services?

I really liked the customer service. Jason spent a lot of time with me to ensure that I was satisfied. He was very patient and knowledgeable about the products.

Report a concern   January 14, 2022 — Rated 10 out of 10 by M.C. Fleet Feet
What do you like about our products and services?

Knowledgeable about foot issues in choosing appropriate shoes. Variety of styles available. Professional manner of staff in helping clients. Attractive store.

Report a concern   January 13, 2022 — Rated 10 out of 10 by Kristie Smith Fleet Feet
What do you like about our products and services?

Good variety, helpful, knowledgeable staff!

Report a concern   January 13, 2022 — Rated 10 out of 10 by Z.S. Fleet Feet
What do you like about our products and services?

Product is normal and expensive but sale representative is so much nice person polite and helpful she is generous

Report a concern   January 13, 2022 — Rated 10 out of 10 by J.H. Fleet Feet
What do you like about our products and services?

Brooks shoes are the most comfortable shoe ever! I love Brooks, but I equally love the customer service at Fleet Feet. They are the most friendly, accommodating people in any business I have ever dealt with. Thank You!!!!

Report a concern   January 13, 2022 — Rated 10 out of 10 by R.H. Fleet Feet
What do you like about our products and services?

The woman that helped me (sorry, I forget her name!) was kind and informative. I was in and out quickly.

Report a concern   January 13, 2022 — Rated 10 out of 10 by J.H. Fleet Feet
What do you like about our products and services?

Great customer service. Jeff was very helpful. The 3D scanning is extremely valuable with sizing and shoe selection.

Report a concern   January 13, 2022 — Rated 10 out of 10 by H.R. Fleet Feet
What do you like about our products and services?

Service and having comfortable pair of shoes.

Report a concern   January 13, 2022 — Rated 10 out of 10 by J.H. Fleet Feet
What do you like about our products and services?

Professional approach with good product knowledge,

Report a concern   January 12, 2022 — Rated 10 out of 10 by Joel Kumro Fleet Feet
What do you like about our products and services?

I loved the custom service... It made selecting new shoes so much easier.

Report a concern   January 12, 2022 — Rated 10 out of 10 by M.E. Fleet Feet
What do you like about our products and services?

Love the foot scan. Lots of options to search for the perfect fit. And patient employees.

Report a concern   January 12, 2022 — Rated 10 out of 10 by A.M. Fleet Feet
What do you like about our products and services?

Great service! Very knowledgeable staff! Excellent products. Thanks for carrying wide and half sizes in womens shoes! :)

Report a concern   January 12, 2022 — Rated 10 out of 10 by C.W. Fleet Feet
What do you like about our products and services?

Custom fits by runners

Report a concern   January 11, 2022 — Rated 10 out of 10 by L.C. Fleet Feet
What do you like about our products and services?

Friendly, knowledgeable staff. Treat customers very well. Always know you will get a good shoe. Wish there was a bigger selection though. And maybe more wide options

Report a concern   January 11, 2022 — Rated 10 out of 10 by K.M. Fleet Feet
What do you like about our products and services?

Very good service. Polite, efficient, knowledgeable.

Report a concern   January 11, 2022 — Rated 10 out of 10 by K.G. Fleet Feet
What do you like about our products and services?

Kerri helped all 5 members of my family buy new shoes with confidence, patience and a smile. She helped each of us find what we wanted in a timely manner and dealt with fitting 5 people at the same time with grace. She was great!

Report a concern   January 11, 2022 — Rated 10 out of 10 by Mike Soukup Fleet Feet
What do you like about our products and services?

Kerri, my sales person, was incredible. She presented me with shoe options AND explained what each option was bringing to the table relative to my foot shape and how I planned to use them. I was so happy to learn so much during my shopping experience. Kerri made it a joy and I am super stoked to run in my new shows.

Report a concern   January 10, 2022 — Rated 10 out of 10 by C.R. Fleet Feet
What do you like about our products and services?

Excellent service from Ben!

Report a concern   January 10, 2022 — Rated 10 out of 10 by P.R. Fleet Feet
What do you like about our products and services?

Attentive service. Warm and engaging owner.

Report a concern   January 9, 2022 — Rated 10 out of 10 by Polly Carr Fleet Feet
What do you like about our products and services?

A genuine & custom recommendation from a salesperson who I felt really listened to my needs.

Report a concern   January 9, 2022 — Rated 10 out of 10 by H.A. Fleet Feet
What do you like about our products and services?

Harrison was a delightful sales rep…. Very knowledgeable and helpful.

Report a concern   January 9, 2022 — Rated 10 out of 10 by A.C. Fleet Feet
What do you like about our products and services?

Friendly and knowledgeable staff.

Report a concern   January 9, 2022 — Rated 10 out of 10 by Jennifer Nystrom Fleet Feet
What do you like about our products and services?

Great service with knowledgeable associates. Good inventory.

Report a concern   January 9, 2022 — Rated 10 out of 10 by C.B. Fleet Feet
What do you like about our products and services?

Great customer service and really listens to what you need.

Report a concern   January 9, 2022 — Rated 10 out of 10 by Sarah Sleeman Fleet Feet
What do you like about our products and services?

Fleet feet employees are so helpful and friendly. Such a great resource when selecting new running shoes for my first ever half marathon training!

Report a concern   January 9, 2022 — Rated 10 out of 10 by J.G. Fleet Feet
What do you like about our products and services?

Customer service from Jason was fantastic!!!

Report a concern   January 8, 2022 — Rated 10 out of 10 by B.B. Fleet Feet
What do you like about our products and services?

Great personal service.

Report a concern   January 8, 2022 — Rated 10 out of 10 by V.B. Fleet Feet
What do you like about our products and services?

My new sneakers fit well and are making my feet more comfortable than they have felt in years. Thank you! I appreciate how Harrison Toney took time and care to understand my various foot problems (managed as he gracefully juggled multiple shoppers!) and used his experience and knowledge to figure out how to address them and in what order of priority. There was no rushing; ample time to try out suggested sneakers, try them again and yet again, after I had decided and new inserts were trimmed; and a pleasant & welcoming atmosphere (despite a very busy store).

Report a concern   January 7, 2022 — Rated 10 out of 10 by C.S. Fleet Feet
What do you like about our products and services?

Salesman was very knowledgeable about shoes as well as personable


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