Fleet Feet Sports Richmond
Richmond
VA
United States

Customer Testimonials

Report a concern   January 27, 2022 — Rated 10 out of 10 by M.D. Fleet Feet
What do you like about our products and services?

High quality, nice looking shoes with terrific, knowledgeable and service oriented employees.

Report a concern   January 27, 2022 — Rated 9 out of 10 by J.R. Fleet Feet
What do you like about our products and services?

Great fitting service

Report a concern   January 27, 2022 — Rated 10 out of 10 by C.T. Fleet Feet
What do you like about our products and services?

Great sales people! Love the shoes!

Report a concern   January 26, 2022 — Rated 9 out of 10 by L.C. Fleet Feet
What do you like about our products and services?

Employee was knowledgeable and helpful.

Report a concern   January 26, 2022 — Rated 10 out of 10 by D.A.A. Fleet Feet
What do you like about our products and services?

The customer service and knowledgeable staff are top notch

Report a concern   January 25, 2022 — Rated 10 out of 10 by K.B. Fleet Feet
What do you like about our products and services?

Great service and a wide variety of shoes to select from. Friendly and knowledgeable staff.

Report a concern   January 25, 2022 — Rated 10 out of 10 by K.R. Fleet Feet
What do you like about our products and services?

The technology you use to analyze my feet! I felt really good about both of the options we had narrowed it down to and Virginia was super helpful!

Report a concern   January 24, 2022 — Rated 10 out of 10 by S.B. Fleet Feet
What do you like about our products and services?

Personal service from knowledgeable staff (Virginia!)
Systems to analyze walk/stride, foot dimensions
Great selection of shoes and everything else needed for walking, running, etc - top, proven brands
Clean, organized store. Store seems optimized to provide best selection of products vs every option possible - knowledgeable and well-thought out.

Report a concern   January 23, 2022 — Rated 9 out of 10 by Daniel Phibbs Fleet Feet
What do you like about our products and services?

Customer service was superb! They were busy and managed each customer timely and did their absolute best to multi-task with each customer so no one was waiting too long. Each team member worked together as a team to meet this excellent level of customer service!
The staff was well educated on foot measurements and my individual needs for a shoe. Best shoe store I’ve ever been to and will be difficult for me to go anywhere else but Fleet Feet next time! Worth the extra money for sure!

Report a concern   January 23, 2022 — Rated 10 out of 10 by M.M. Fleet Feet
What do you like about our products and services?

Harrison was very helpful and knowledgeable. Was able to help me find a pair of shoes suitable for me and gave me lots of tips as I start the running journey.

Report a concern   January 21, 2022 — Rated 9 out of 10 by K.T. Fleet Feet
What do you like about our products and services?

Many options available and very personalized service! Happy fit guarantee and price matching policy. Staff is friendly and helpful. Reasonable pricing with the average shoe costing $140-$170. Staff allows me to try on products without purchasing.

Report a concern   January 21, 2022 — Rated 10 out of 10 by M.M. Fleet Feet
What do you like about our products and services?

Personnel seem knowledgeable and are patient

Report a concern   January 19, 2022 — Rated 10 out of 10 by C.B. Fleet Feet
What do you like about our products and services?

Great service!

Report a concern   January 19, 2022 — Rated 10 out of 10 by Emmy Woody Fleet Feet
What do you like about our products and services?

Sales associates rare knowledgeable and really help you find the shoes that are best for your feet.

Report a concern   January 17, 2022 — Rated 10 out of 10 by T.W. Fleet Feet
What do you like about our products and services?

The staff is wonderful to work with.

Report a concern   January 16, 2022 — Rated 10 out of 10 by jared louw Fleet Feet
What do you like about our products and services?

Ben is great! He has helped me out from the first time I ever shopped at fleetfeet!

Report a concern   January 16, 2022 — Rated 10 out of 10 by Melissa Lance Fleet Feet
What do you like about our products and services?

The service. Staff is very knowledgeable, took the time to understand my issues. I also like the imaging…making data driven decisions on the shoes and inserts.

Report a concern   January 16, 2022 — Rated 10 out of 10 by S.S. Fleet Feet
What do you like about our products and services?

The personal touch! Employees take time to make sure you have the right fit. Felt as though I was important. Quality products offered.

Report a concern   January 16, 2022 — Rated 10 out of 10 by Julien Williams Fleet Feet
What do you like about our products and services?

Knowledge and technology

Report a concern   January 16, 2022 — Rated 10 out of 10 by T.N. Fleet Feet
What do you like about our products and services?

Thorough measurement my feet & particular footwear needs. They listened and made the appropriate recommendations.

Report a concern   January 16, 2022 — Rated 10 out of 10 by J.G. Fleet Feet
What do you like about our products and services?

Great individual customer service.

Report a concern   January 16, 2022 — Rated 10 out of 10 by D.S.B. Fleet Feet
What do you like about our products and services?

The foot scan and assessment of how you walk, combined with the sales associate’s knowledge of each shoe’s features, resulted in a great shoe selection. I wore the new athletic shoes to my gym workout the next morning and am totally satisfied! The issues I was having with my old shoes were addressed and corrected with the new shoes. Thanks Harrison!

Report a concern   January 16, 2022 — Rated 10 out of 10 by B.D. Fleet Feet
What do you like about our products and services?

Fantastic products! Terrific customer service!

Report a concern   January 16, 2022 — Rated 10 out of 10 by Virginia Weis Fleet Feet
What do you like about our products and services?

Staff took time when the store was very busy to listen to my experience with running shoes, what I liked, what I didn’t like and what I was looking for. He offered good feedback and some options. I didn’t feel rushed and definitely felt heard and understood. Looking forward to trying my new trail runners out!

Report a concern   January 16, 2022 — Rated 10 out of 10 by M.E.W. Fleet Feet
What do you like about our products and services?

Both locations work together efficiently.
Welcoming and eager to provide assistance.

Report a concern   January 16, 2022 — Rated 10 out of 10 by A.L. Fleet Feet
What do you like about our products and services?

excellent cuatomer service and ability to problem solve

Report a concern   January 15, 2022 — Rated 10 out of 10 by Brandon Whitton Fleet Feet
What do you like about our products and services?

I enjoy the individual service I have received each time I visit. I want to specifically mention Kerri at the Patterson Ave store in Richmond, VA - she has been awesome and Fleet Feet should be proud to have her as rep for the store. Please pass along my complements to her manager.

Report a concern   January 15, 2022 — Rated 10 out of 10 by E.B. Fleet Feet
What do you like about our products and services?

Great shoe selection and fit process.

Report a concern   January 15, 2022 — Rated 10 out of 10 by J.S. Fleet Feet
What do you like about our products and services?

Very knowledgeable and patient staff and a wide variety of shoes to choose from

Report a concern   January 15, 2022 — Rated 10 out of 10 by N.C. Fleet Feet
What do you like about our products and services?

Harrison was helpful, patient, and knowledgeable.


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