Customer Testimonials
Dont know yet havent used it yet service was very good sales men very good
The staff in the service department were very accommodating when I had to change the appointment several times and when we finally got to the appointment they were able to fix all the issues that we had.
I would like to know if you have the parts for our RV that you were waiting for we were told in Fe. That the awning caps and door latch had not been received.We have heard nothing yet,We were assured by Amanda That when the parts arrived we would be notified and that Great American RV would install them. I hope to hear back soon. Thanks very much Woody Thayer.
The service department is efficient and friendly.
Monica was fantastic. So was the manager, Mike.
The helpfulness and how friendly everyone we dealt with was
I really like the Grand Design products you carry. I have owned 4 RVs and the Grand Design is my favorite.
Your parts people are knowledgeable. I was in one of your competitors stores right before I visited you. I told them what I needed,Alpha products for my roof. The tried to sell me the wrong stuff. They even said they had never heard of different roofs requiring different products.
Customer service is great. Repairs and service Dept ( Bob Lindsay and team) is very professional.
Amazing customer service!
90% of the deal on my 2021 Tiffin Zephyr was completed over the phone. We are happy with deal and AGRV's team that made it happen. Scott Abshire
My salesman Stan Harris was very helpful , ,knowledgeable and patient, he helped me find just the right camper for my needs.Ryan in finance made my closing quick and easy!
This is our second purchase from Dixie/ Great American. This experience so far has drastically exceeded our first.
My sales rep Scott and our technician Chase was both awesome and did wonderful jobs.
Danna Warren is the best person I have ever dealt with at any RV location. If I ever buy another Motorhome I will buy it from the Hammond location because of her.
All the staff is very friendly and customer oriented. Made the purchase of our dream RV a very pleasant one.
Janna Palmer and the rest of the staff made our buying experience at GARV a pleasant and enjoyable experience. If any of my friends or family are contemplating purchasing a new RV I will certainly recommend Great American RV Superstore.
Ray Stebbins went over and above working with our insurance adjuster to make sure we could get the replacement 5th wheel we wanted after our other was totalled in a storm. He was in constant contact with us (even on his day off) throughout the entire buying process. Chase did an excellent job going over all the systems of our new Grand Design during our walk thru. He was very knowledgeable and thorough and made sure all our questions were answered. The few minor issues we found during the walk thru were taken care of while the final paperwork was being signed. So far, we are very happy with the new 5'ver. This is the second RV that we have purchased from Great American RV and would buy there again.
No pressure sales that was very helpful answering all of my questions. Having camping pads set you with hook ups allowing our first night in the RV there on site was great! Great experience and we will be back when it is time to upgrade!
Warranty work is hassle free.
Our salesman warren went above and beyond. He kept us informed on each step of the process. We had a great experience with the general manager as well. Our walk thru was performed by chase. He done an excellent job. Very knowledgeable technician. Last but not least our finance gentleman was easy to work with and explained everything very well.
Been camping 3 wks, no problems. Roy Stewart & Robert Garden explain everything to us.
The customer service is so good!
We just purchased a Travel Trailer from you
You are in Florida. You sell Airstream RV’s. What else do you need to know?
1 stop shop, friendly staff
On time, service was good and the person that took my order was very nice and helpful which always makes things better...
WE WERE LOOKING AT RV'S FOR A COUPLE MONTHS. OUR BIGGEST CONCERN WAS BUILD QUALITY AND COVERAGE AFTER PURCHASE. ONCE WE LOOKED AT GRAND DESIGN THERE WAS SIMPLY NO COMPARISON IN OUR PRICE RANGE AND I DONT THINK SPENDING MORE MONEY WOULD HAVE RESULED IN A BETTER PRODUCT. OUR SALESMAN MIKE TROSCLAIR KNEW THE PRODUCT AND ANSWERED ALL OF OUR QUESTION. MIKE WAS INTEGRAL IN OUR DECLISION TO PURCHASE A GRAND DESIGN FROM GREAT AMERICAN RV.
Liz in service was great!
Everyone who works there are professional and friendly.
We had a great experience for the 2nd time and will always recommend Dixie RV. Thank you again to their awesome hammond team!!