Great American RV SuperStores
10241 Destination Drive
Hammond
LA 70403
United States

Customer Testimonials

Report a concern   January 21, 2022 — Rated 10 out of 10 by Melinda Bordelon Great American RV Superstores - Breaux Bridge
What do you like about our products and services?

My jack was damaged and they promptly replaced it. Angie is the best and knows how to communicate with customers.

Report a concern   January 20, 2022 — Rated 10 out of 10 by Noland Charles Clark Great American RV Superstores
What do you like about our products and services?

Delt with a great salesman who took my wants and needs into consideration and didn't try to rob me on my trade in. Fast friendly service staff and financial services manager. Great experience

Report a concern   January 20, 2022 — Rated 10 out of 10 by John Strawbridge Great American RV Superstores - Breaux Bridge
What do you like about our products and services?

Great product and service had what I needed on hand

Report a concern   January 20, 2022 — Rated 10 out of 10 by M.S. Great American RV Superstores - Memphis
What do you like about our products and services?

Staff, Bill, Tommy, and Jason were great. They made this purchase enjoyable

Report a concern   January 20, 2022 — Rated 10 out of 10 by F.A.G. Great American RV Superstores - Hammond
What do you like about our products and services?

Integrity

Report a concern   January 20, 2022 — Rated 10 out of 10 by C.N.B. Great American RV Superstores
What do you like about our products and services?

Chuck really impressed us with his knowledge and helpful presentation, Jim the sales was awesome, not pushy but very helpful. And Nolan was a great help in getting paperwork completed.

Report a concern   January 20, 2022 — Rated 9 out of 10 by Martin B Millien Great American RV Superstores - Hammond
What do you like about our products and services?

Our salesman Nick S. was generous with information and very personable. He helped us feel comfortable asking questions and provided us with useful answers. Our trade in was handled very professionally. For our walkthrough, our tech Chase was amazing. Energetic, cordial and meticulous. He went through every detail to ensure our RV was up to our (and Grand Designs) standards. When we discovered a technical issue, Nick, Chase, and Mark took great care of us. Great team effort and very impressive.

Report a concern   January 19, 2022 — Rated 10 out of 10 by G.H. Great American RV Superstores
What do you like about our products and services?

Very nice and helpful

Report a concern   January 19, 2022 — Rated 10 out of 10 by Billie Jo Blackburn Great American RV Superstores
What do you like about our products and services?

Not just a business, feels like family.
Everytime we walk in Stan greets us with a smile. He asks us about our daughter and her plans of being a doctor, he knows my husbands interest in Indian motorcycles, we talk about the snow in Colorado and the love we share for the area. Stan knows all of that about us because he cares. We don't feel like customers taking a ticket and a seat, it feels like home. Heather is in the next room. She always has our back listening, joining the conversation with helpful advice. Michael is at the service desk always helpful. There's a reason why we've been coming there for 10 or more years, and will continue returning, the people that work there.

Report a concern   January 19, 2022 — Rated 10 out of 10 by D.S. Great American RV Superstores - Memphis
What do you like about our products and services?

Service staff is friendly and easy to work with.

Report a concern   January 19, 2022 — Rated 10 out of 10 by T.G. Great American RV Superstores - Calera
What do you like about our products and services?

Service department is the best!

Report a concern   January 13, 2022 — Rated 9 out of 10 by J.C. Great American RV Superstores - Memphis
What do you like about our products and services?

Great customer service. Very friendly quick responses. It was an ease purchasing form out of state.

Report a concern   January 13, 2022 — Rated 10 out of 10 by Cephus Carl Traylor Great American RV Superstores
What do you like about our products and services?

Very thorough service and they answered all of my questions.

Report a concern   January 6, 2022 — Rated 10 out of 10 by Glenn M Delaney Great American RV Superstores - Hammond
What do you like about our products and services?

Customer service is excellent. Staff communicates well and always a pleasure to work with. We love our Entegra Odyssey, happy with quality of our rig. Thanks much GARV!

Report a concern   January 4, 2022 — Rated 10 out of 10 by Leonard Scott Woodward Great American RV Superstores
What do you like about our products and services?

We were looking for a used camper for our nephew. You guys were able to get us what we were looking for and in the price range. Levi, you are the best!!! We also bought a new fifth wheel from you last year. Levi helped us find the right one for our budget.

Report a concern   January 4, 2022 — Rated 10 out of 10 by M.S. Great American RV Superstores - Calera
What do you like about our products and services?

Megan is really trying to help me get my situation straight… I really believe she sincerely cares about what I have been through over the past year. This is been the most frustrating thing trying to get warranty work done and get my RV where I can at least use it

Report a concern   January 4, 2022 — Rated 10 out of 10 by R.T. Great American RV Superstores
What do you like about our products and services?

Sales Person very helpful!!! Clay Pitman

Report a concern   January 3, 2022 — Rated 10 out of 10 by G.B. Great American RV Superstores - Memphis
What do you like about our products and services?

GARV in Memphis took my Phaeton in to service a jammed bay door while in route to Florida. In and out in less than 45 minutes. Billy and Jason weee great! All RV repair shops should operate like this.

Report a concern   December 30, 2021 — Rated 10 out of 10 by Alfred Garza Jr Great American RV Superstores - Hammond
What do you like about our products and services?

Sales personnel Brent was very courteous, helpful, knowledgeable about the product and very polite

Service tech Kieth provided a very thorough review of the coach and was very knowledgeable with regard to answering any my questions

Report a concern   December 30, 2021 — Rated 10 out of 10 by C.C. Great American RV Superstores - Hammond
What do you like about our products and services?

We recently had warranty work and body work done after a collision. We were pleasantly surprised at the responsiveness of your staff. The repairs were all done well. We have no complaints! Thank you!!

Report a concern   December 30, 2021 — Rated 10 out of 10 by Mark Stanley Parker Great American RV Superstores
What do you like about our products and services?

Our experience was easy from start to finish. The front desk staff was very welcoming and courteous. Our salesman, Greg was super low key and not pushy at all. Very knowledgeable and easy to work with. Amanda in Service was great! She was so fun and went above and beyond with getting us the right hitch and showing us how to use it properly! They even allowed us to stay the night so we didn’t have to haul it in the in the dark and rain and and avoid having to set up at our campsite and night. Great people, easy to do business with!

Report a concern   December 29, 2021 — Rated 10 out of 10 by H.T. Great American RV Superstores - Hammond
What do you like about our products and services?

The service was excellent from sales to finance to the walk through. Very pleased.

Report a concern   December 29, 2021 — Rated 10 out of 10 by Stasi Owyeung Great American RV Superstores - Hammond
What do you like about our products and services?

The Service technicians are very knowledgeable and helpful. I have been treated with respect and curtesy. Logan has made each of my interactions with the service department very easy. She truly understands the customer and their concerns. She provides day to day updates and is willing to go the extra step to make sure the customer understands each step of the process. Logan is the best.

Report a concern   December 29, 2021 — Rated 9 out of 10 by E.R.S. Great American RV Superstores - Grand Bay
What do you like about our products and services?

Friendly staff, clean facility & comfortable waiting area. Sawanee (sp?) in service was especially

helpful on pick-up as was Kayla at drop off. See you in March for a slide topper.

Report a concern   December 29, 2021 — Rated 10 out of 10 by Alan Joseph Rome Great American RV Superstores - Hammond
What do you like about our products and services?

Excellent establishment with a Professional Staff. Great Leadership starts at the top and is reflected down through every employee we met.
The turnover walk through was quite an educational experience and well received. The one on one process provides comfort, so we can just relax and enjoy our adventures aboard our new Motorhome.
We were treated with respect every step of the way.
Thank You,
Alan & Deena Rome
Milesville, Louisiana

Report a concern   December 28, 2021 — Rated 10 out of 10 by Kenneth Lee Great American RV Superstores - Calera
What do you like about our products and services?

Friendliest folks in the RV business!

Report a concern   December 28, 2021 — Rated 10 out of 10 by Barbara Monsen Great American RV Superstores
What do you like about our products and services?

Always have what we need

Report a concern   December 27, 2021 — Rated 9 out of 10 by George Horn Great American RV Superstores - Hammond
What do you like about our products and services?

Friendly and courteous staff catered to our needs in a very professional and respectful manner. I look forward to future business dealings with the Hammond store.

Report a concern   December 27, 2021 — Rated 10 out of 10 by Barbara Partrick Great American RV Superstores - Calera
What do you like about our products and services?

Quality and very friendly staff

Report a concern   December 26, 2021 — Rated 10 out of 10 by N.P. Great American RV Superstores - Memphis
What do you like about our products and services?

Great service. Made some last minute accommodations that made the buying process very easy and convenient. Would highly recommend.


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