Customer Testimonials
I'm the sales manager here in Tupelo, Mississippi đ! You have my email from a practice deal. AND I DON'T THINK 10 IS A BIG ENOUGH OF A NUMBER!!!
HARDHEAD
Very friendly staff. Quick process. Very nice facility. My salesman, Mark Martin was very helpful and has called several times since my purchase to check on my satisfaction with my RV. Highly recommend!
I feel as if your Service Department needs improvement when a Tech. is the one that ask how I can be helped. Three employees looking at computers and the Tech. that preformed the work was the one that ask what I need.
Everyone treated us with respect, listened to our needs/desires, and are making sure that any issues we discover are taken care of on our next visit. I was contacted early Monday after our purchase on Saturday by someone in the store who was looking for an item we wanted to purchase with the information we could not find on Saturday. I have also been contacted by someone in customer service asking if there was anything we needed as well as my salesman. So far, this has been an extremely positive experience.
Response to questions and helping when help is needed great dealer with many choices
I made an appointment to have work done on my motorhome. The folks at All American were ready for me and completed the work in one day. They also coordinated the work schedule with Camping world to have a new toilette installed at the same service stop. Also everyone was very friendly and anxious to accomadate me.
Service was fast and staff was very professional and friendly.
Your service department is the best one I have experienced in the last 10 years.
Courteous, friendly and respectful.
Everyone I came in contact with was friendly and professional . The service was did in a timely manner and they seem to take pride in their work.
We have been fans of Jayco products for many years. Lots of features are standard which are add ons from other dealers. Staff goes the last mile too make things faster and easier for your purchase. They want to make happy campers.
There was a huge selection to choose from. Also, the staff was friendly, polite, attentive, and always open to answering any questions we had. I also got a follow up call from our salesman (Daniel) 2 days after we picked up, which was incredibly nice! He asked how our first camping trip went and everything. I would absolutely do business here again!
They have a high selection of rvs especially Grand Design. The new store is well stocked. All my recent contacts with employees where both friendly and professional. S. Rogers was both knowledgeable, professional and courteous. It was nice to call the service department and actually talk to someone. They might have had a few hiccups in the beginning but it seems to be fixed now and running like one would expect.
I did like that there was always a quick response (I wouldn't expect immediate, as long as I don't have to wait 24 hours) and it seemed like everyone was working together to help, I was not working with one person and one person alone. It did seem a little silly that I had to pay labor to have a hitch installed after spending tens of thousands on a RV, but it wasn't the biggest issue.
Great People, Great Place, Great RV's, Great American Experience = Great American RV Superstore in Breaux Bridge. Thank you!
Purchased our 2 nd new Jayco camper , 2 years warranty & well built with quality work . Loved working with our salesman Nick has a lot of knowledge on campers because he is a camper too . Manager Ken was very helpful in both our purchases on working with pricing . Ms. Kidder was with us waiting the whole time the day of signing & pick up . We was VIIPâs for the day !!! Shop tech came explain about camper & hitch that was installed. Ms. Rene same great financial lady , very nice .Great American RV is a company taking care of there customers.
Everyone is nice and very helpful
The service team went above and beyond to ensure they addressed each issue. They kept me updated during the process as well. They stand by their Motto, 'They will always do the right thing"
Your guys were very professional and friendly. The inspection was completed in a timely manner and Ronnie was very prompt with the completion of all the paperwork!
Great job and thank you for your services!!
Wonderful experience! Ashlyn Garrison is new but such a sweet girl and very helpful. She made our experience with the company wonderful, we will definitely return when we buy again.
The great service after the sale and the update on your repairs every three days.
Sales force is very good.
Service managers are very good.
Service technicians seem to cut corners to push units through. Wasted about 3 hours of our time by not fixing the problem with the cooktop burner as reported to the service manager. Reported back to service manager to have repaired a problem that actually didn't exist.
Great products, and very professional
The service department team was very professional
The products seem to be very nice and all of the people were really nice to talk to and do business with. Our salesman Tim really took good care of us.
Service is great! People are great!
The entire buying process was smooth. The team in Beaux Bridge went out of their way to make sure everything was good on the rig before we left. I was really impressed on their commitment to make things right!.
Super easy and no pressure sales process.
I would very much recommend The Great American RV. I loved the care and service they gave me. It can be an overwhelming experience if youâve never purchased one. It was also a great convience to be able to purchase products there to start you off on your new journey.
Had a couple minor things that service had to do.
Overall experience from start to finish was a 10