Customer Testimonials
Friendly and knowledgeable salesman, clean facilities, and a very efficient staff. Overall, an excellent experience.
The service is phenomenal both in the sales department, service and in management. We had an incident with our 2021 Solitude and Great American went above and beyond to assist us with all paperwork dealing with our insurance..
Great
Service dept was very helpful. The lady at the front desk was friendly and helpful.
Flew out from California to buy the RV flew into town late was able to get in the RV which they had set up out front plugged in and everything and actually spent the night in it before taking off the next day ! Which was nice because we were able to go over everything with it the next day so I fully understood how everything worked Monica was amazing working with me on the sale !!
Kim Marler is very helpful and friendly. Thoroughly enjoyed working with her.
The extra care the techs took when making their repairs.. They left notes and guides on the new converter and sound system.
Kim Marler was extremely helpful and knowledgeable with the warranty inspection for my Grand Design 2250RK.
Very polite and helpful!!! Made buying experience super easy!
Worked with us on our new 5th wheel and are taking care of small problems that we found.
Everyone at the dealership was very helpful and friendly. It was easy to do business with ten with confidence that my needs would be met. I was particularly pleased with Robert Sellers and both if the gentleman in service named Josh. Tammy was very helpful too!
Grand Design are of very good quality! The Service inspection was carried out in a timely fashion. The sales person listened to what we wanted.
Nice and fast service
Alex Knapp customer service!
answered questions
Everything from sales, finance, and our pick up walkthrough was made to be painless. Very friendly and personable staff make the buying process super easy and enjoyable.
Sales people were friendly and knowledgeable.
Very helpful advise.
Great service, product and staff at the GARV center in Huntsville, AL..!!
Thank you Mathew, Gabe and Staff..!!
Slightly better job doing PDIs there were several things that should have caught and fixed before a customer came for delivery. These were very obvious things. Other than that it would have been a 10.
Convenient location, friendly staff, large inventory, knowledgeable sales staff, all reasons to shop at your location.
Rick the RV technician was awesome. A first time buyers for a travel trailer (though we had rented before elsewhere) we were very nervous and inexperienced. Rick was patient and explained everything simply but thoroughly. He installed the brake controller for my truck (I would have been lost doing that myself), set up the tow hitch height properly and explained how to connect and disconnect the sway bars, as well as provided tips for maintenance and stowage. He was friendly and very competent. During our walk-through inspection we identified a few slight imperfections from the manufacturer, amd Rick was able to make necessary corrections right there,
Wesley the salesman was friendly and also shared tips as well as demonstrated how to use parts of the travel trailer, and did not apply any kind of high pressure sales, and was extremely flexible with pur busy schedule to arrange appointments for demo, and later, for delivery.
Service manager was amazing. The best. Finance Manager was great also.
Sales team went above and beyond from our salesman Nick to the sales manager Chris and all the techs who did the Pdi and walk through
We’re all very thorough and Proffesional
The Service Department did an outstanding job in finding the right part for my RV. Special thanks to the parts counter specialist! Without her help we would not have been able to leave on our trip on time! Much thanks!!
Everyone one was so friendly and helpful. The RV seems very well made and suitable for our family needs.
Friendly and accommodating service.
We were satisfied with the in and out process.
Friendly people
With an almost complete turn over of personnel this store has done a 180 degree for the best. Wish luck to this store crew and the current managers. It is a great location and it does have some good employees. People is the best asset that an organization can have.