Customer Testimonials
The Crew at the Defuniak Springs Superstore was amazing! They made our dream of owning a Thor Tiburon that we saw at the Grand Bay Store in an expeditious way - since we were planning on leaving on a 3 week adventure to Utah. Heather Senn, D.J., Ryan Walsh, Mary Mason, Drew, Tabatha, & Rob Sellers were amazing!
They all made the transition from our old rig to our new a nice smooth transition. Heather, DJ, Ryan and Mary were very professional and informative. Drew was patient, helpful and informative while doing our walk thru. Thank you one and all!
Jan & Dan Anderson
Salesman Jimmy was great. Everyone involved was very informative and helpful.
Sales Rep Ray knows his customers. It’s a gift.
The purchasing process was very easy and enjoyable. Mr. Middlbrookes made it a delight. He was able to answer every question and spent a tremendous amount of time with us. I hope I can report as high a mark for the future as I can for the present.
Customer service has always been above and beyond in sales and service.
I’ve heard nightmares about other local dealers service departments but everyone at Great American has gone above and beyond to take care of my needs.
Great customer service and great selection of inventory. Easy to work with and courteous.
Fast and friendly service!
We are loving the Big Horn we purchased. It had all requested features plus some. Aaron Rose was our sales associate he answered all of our questions and was knowledgeable about all the features.
Tammy was great helping us with the best rate in financing and assisting us
with all the info we needed for the signing. Professional all the way.
great people and quick service.
Aaron, our sales person, was great. He made us feel comfortable and was very knowledgeable about all of the units we looked at.
I like the continuity of having same tech or someone from same tech team work on unit.
We had a great buying experience with Great American RV Superstore in Hammond, LA. Our salesman, Michael Trosclair, showed us all that we wanted to see and allowed us to learn as we made our decision. The purchase and checkout went smooth and they responded to our every need. Not all dealers allow customers to spend the night on the premises and try out their new camper before taking it home. This is a very positive factor in choosing Great American RV Superstore as your RV Dealer. I would suggest the anyone shopping for a RV Trailer, Motorhome, etc. go to one of their several locations and see how wonderful they are to work with. They carry many wonderful brands and you will find what you are looking for there. There is also a Camping World on the site, so we could immediately buy many needed items for our new Venture SPORTTREK 343VIK. Love It!
I was very impressed with the Service Department at Great American RV in Defuniak Springs, FL. The Service manager, Bob and his service staff were great to work with. I had an electrical shorting issue and a plumbing leak. They took the extra time needed to make sure the leak was fixed and the coach was completely dry. The electrical issue was also fixed after taking the time needed to trace down a bad connection and re-doing it. Bob kept me advised and service tech explained to me what was done afterward.
What a great service experience. I felt that Bob and his staff truly cared about my needs and wanted to make sure things were fixed and to get me back on the road as a "Happy Camper".
I highly recommend Great American RV for service as well as the sales team.
the rv is just right for my family size the product is very good
Primarily Will (Airstream Technician)! He’s very informative & always provides great Airstream maintenance insight. Bottom line is Will is the primary reason we travel three hours one-way from Spring Hill, TN to Dixie RV - Calera, AL.
Product is great. Really pleased with our new Grand Design Imagine 24MPR toy hauler.
Everything that I was told from the beginning of our transaction went extremely smoothly. A big shout out to our sales woman, Heather and Ryan our final closer.
The only negative was the final walk through of the cleanliness of the interior of our new unit and the solar Panel . Most (not all) Items were addressed before we drove it off the lot.
We are so happy with our purchase!
Kerrie Beth Dalal and Robert Lee
Our new Tiffin Wayfarer LW is very very nice.
It has been a while since we were in the RV world.
The handling of our reentry was most gracious from all aspects.
At both the factory (Christy and Trent) and the dealership (Monica, Brad and Trey) , our buyer anxiety was accommodated very well.
Wishing them the best on their way forward.
Great
The camper we purchased was EXACTLY as pictured on your Facebook page! The person who gave as a tour of the camper was extremely knowledgeable and pointed out a few tips to us as we learned about the RV from him.
We had a long drive to pick up our camper and your salespeople assisted us in finding lodging nearby.
The entire experience went smoothly and was completed quickly. Thank you !!!
Care from staff especially parts department
The work is done in a professional manner.
Friendly service. Always super knowledgeable and willing to go the extra mile to help.
Great walk through and service
Unit was ready for inspection facilities are nice people were all very upbeat and helpful
Very professional, and curtious
Friendly, knowledgeable, very clean, reasonable prices, everyone seemed satisfied with their jobs, good attitudes all around. I have been RVing for 40 yrs, dealt with many dealerships and had about every RV made. Can say this was one of my best experience buying an RV, pleasure dealing with Great American RV. My sales person was Monica Jones, very impressed with her. Good Job.
Nick “Poncho” in sales and the Nick in service are the best guys you could ask for. They took care of me and went beyond expectations. Friendly, knowledgeable, fun. What else could you I ask for? A+++
Great experience for our first camper! We had a lot of help buying our camper and also great advice and tips for our future camping trips! We loved Mr. Scott and Mr. Tony they made our experience even better!
We were treated very nice and friendly. All our questions were answered. Support is there if we need it. Professional and knowledgeable. The whole buying process well organized.