Customer Testimonials
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James is excellent.
from the initial phone call to the service everything was done with great customer service.
Good customer engagement from technician
Orlando is a great technician. Very thorough.
Consistent great work by Jeromie.
Good service and knowledgeable technicians who listen to my concerns.
Joe Anglin keeps our place pretty much bug free!!!!! He is courteous, friendly and always on time!
The work gets done. stress free
Our house is pest free, and the technicians show up on time.
Great service. No bugs in house Shannon Livingston does a great job . He always contacts us to let us know when he is coming . After gives report what he did .
Terminix has always been here when we needed them. Thomas Claiborne continues to do a great quality service for us. He’s very personable while professional and is always a call away if we need him. He’s a great asset to your company!
Great service
I have been with Terminix for over 26 years and the service has been top notch. The technicians are courteous and very helpful
We have had Terminix for years! They are thorough and we haven’t had any problems since using them! Our technician is always on time once we are notified that he will be out and a very nice person!!
Very reliable. Good guarantee
On time, communications appreciated.
Reps seem very professional. Noel is one of your greatest assets.
Always current with service and very pleasant and professional
I gave the score of 10 due to my pest control exterminator, Sy. He is kind, does all needed, hard working, knowledgeable, so helpful.
Have had Terminix services for 20 years and had my family members sign up too. There are about 8 accounts- most all have pest and termite services. This doesn’t include my friends I got to get your service. To be honest, there has not ever been worse customer service than with Terminix.As retired from medical practice due to serious illness, I have had to deal with insurance companies if my nurse could not get something medically necessary authorized and Terminix is much worse. Gutter guards were put in on my house in approx 2016 by Terminix’s Jerral Simmons and I called about a guards not working numerous times including top management who NEVER followed up. And billing is another story. Have limited income so discussed my bill and finally was given a better price; however I still get billed old charges and this is straightened out after many calls. It is exhausting and greatly aggravates my progressive illness. Have been treated terribly for many years by ALL who make empty promises to help with issues such as the gutter guards, other concerns of suboptimal service (THIS does NOT include Sy, my current personal pest control exterminator- he is the ONLY reason I am still with you. This 0/10 of overall services in management and billing, customer service. Am still shopping for another pest contain/ termite services in my area when I am physically able.
The gutter guards were NEVER addressed. I had to replace the entirety of the particle board, fascia, all eaves of wood adjacent to the guttters, repaint, etc. The repairs were blamed by several contractors on gutter guards. I always had kept my house up and had replaced these things timely in the past. This cost me a fortune after putting in your sponge shrinking guards. Was very disappointed especially after calling personal cell phones multiple times of those who placed these gutter guards. This man’s son went to school with my children.
I gave Sy the 10/10 as he deserves it. He is meticulous, prompt, reachable, consistent, and takes care of me well. So many times have wanted to talk to other pest or termite guys about things and before I shut door, go inside briefly (no more than 5 minutes)but sadly they get here, and then they are no longer at my residence. they are gone in 2-3 minutes. Yet Sy is not to blame. He is great and a wonderful person. You will be lucky if you can keep a young man like him.
1 1/2 hours to correct billing
Next day perfect helper
Good Service
I don’t see nothing crawling in my house.
Very good company and the Technicon was very friendly and helpful.
Great customer service by the technician. Was thorough and explained everything he was about to do. Was very courteous and professional.
Highly professional work.
Technicians are excellent, thorough and professional.
They are very friendly and easy to deal with.
Pest control service has been great. George Bonvie is very professional, friendly and has always done a good job.
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