Guest Testimonials
The movie was great experience loved the reclining seats & snacks!
I used to go to Alamo Drafthouse and drop $100 each visit before it was sold to private equity and lost all its nuance. I tried Santikos northwest in 2013/2014 and everything was dirty and the carpet smelled. I gave it a chance again this year and the renovations have greatly improved this location. It has been the movie going experience I've been missing. In a few months I have spent $300. The pizza is amazing and greasy. I would love if yall had wings and fries at the northwest location, but imo having a deep fryer could effect the staff that works there and the current staff is chill and friendly. If you like my review or want more info from me please feel free to send me some tix or santikos points and I'm down
The staff was super helpful to me. I'm in a wheelchair and the staff was so amazing
Haven’t been here in years. Love the new seats & the fact that temp seemed more controlled, as not freezing! Yay!
Staff were nice too.
Good experience & popcorn! lol
I wasnt aware I had points that I could use to purchase drinks with.
Loved everything about the theater.. service food screen video etc
How easy and convenient everything was. And I enjoyed the chairs a lot
Clean facilities, friendly service & I love the work that Santino’s does within the local communities!
Thank you for showing Fathom events LIVE BIG and Loud DCI event
Thank you for your movie. Blessings!
Staff is friendly
imax theatre was a great way to see the movie!!
Good
The atmosphere is always great. The customer service is excellent and the theaters are always clean. This is my go to spot!!
Chris always makes my day. I am excited about the new discounts and events at The Grand.
You have great, knowledgeable and friendly employees working there. The theater is almost always kept clean. The screens are nice and big. The seats are big and comfortable. I am a Guru customer, meaning I am always there. Also the food there is excellent.
The staff went above and beyond for my latest movie going experience
I appreciate the location of the Mayan Palace, enjoy the selection of movies it offers, and utilize the wonderful Santikos' movie lovers' rewards program!
Friendly staff. Comfy seats
Purchasing tickets online was a fairly easy and streamlined process. The reclining seats were nice, and the ticket prices weren't too expensive.
The staff were extremely nice and helpful. My sister has kidney disease and the person behind the snack counter fixed her some popcorn with no salt. Also, I needed to get a refund for one of my party that was unable to attend and the management staff readily gave me a refund for the ticket I had purchased for the person that could not attend. I also love the recliners in the IMAX theater. One last thing that was awesome was the clean theater and bathrooms. Great experience! Will definitely return!
Santikos consistently provides excellent customer service and maintains a spotless environment. As a frequent customer, I highly recommend this establishment.
Friendly staff. Clean, comfortable environment.
Great seats with plenty of leg room
The theatre was beautiful and accessible. I love the "self-serve popcorn and drinks". Well done.
Refillable popcorn and great seats
My husband & I walked in and were greeted with a friendly smile. Ordering our food was simple and quick. Received our food in a timely manner, it was hot and correct. Clean theater and very well temperature controlled.
Nice theater. Prices are too high.
Great pizza, great seats, easy to access tickets and where to go
Always a great experience.