Guest Testimonials
The employee's where happy. It's nice to see happy employee's.
Seats! Reclining not so close to next person.
Awesome customer service, cleanness of movie theater and restrooms. Had a amazing visit. Keep up the good work
I love how comfortable the chair was, usually they are stiff and at the Santikos theater it was super soft.
Ease of ticket purchase. Modern theater design and layout. Selection of food and drink. And most of all the reclining theater seating.
I love the advance ticket and seating. I also like the chairs.
Excellent and fun experience
Very Attentive service. Fresh popcorn.
Ease of ticket purchase
IMAX experience was amazing
Friendly staff
Cleanliness of theatre
I was pretty happy overall with a few exceptions. My birthday was august 18th and i got an email that i got a free small popcorn but when i went to the theater on friday it was not showing on my rewards account. we went to see the movie twister and during some off the quieter moments of the film we could hear word for word the theater next too us which was very distracting.
We ordered 2 chicken strips/ fries and pizza. It was all cold. The chicken and fries were dry as if they had been sitting out for a while before being served. The pizza was cold and had very little meat. I paid a pretty hefty price for this food and was expecting better quality. They only reason I didn’t take it back was because the movie started and I didn’t want to miss the movie complaining about the food.
It was new and exciting and many venues to pick from
Always clean. Seats always comfortable. Sound and picture always high quality.
Wish the technical issues with the app and Casa Blanca could get ironed out.
Good movie quality and fast window service.
The seats
I love the atmosphere and the customer service experience I get here. The bowling alley here is amazing and the arcade. The drinks and food are great too.
Just love to go there it’s amazing and service is great
Seats very comfortable
I love going to the Westlakes Theater in the morning. Comfortable, quiet, cool, sound is great too.
It is so relaxing and enjoyable at that location
Friendly staff, clean theater, comfortable seating
Clean theater friendly staff
It was all good, no issues
Seating was comfortable and service was good!!
comfortable seating
Employees are friendly, always a good movie going experience.
Tuesday low cost, the chairs are awesome, popular movies shown, concession stand has a variety of food.
Enjoy the workers and atmosphere. Love the small quaint areas, makes it less overwhelming.
Everything
Comfortable chairs, friendly staff and very clean!