Guest Testimonials
We were able to rent out a full theater and get the full movie experience but in our own group of people. The food is always great, with plenty of options for adults, and kids. Tasty beverages for everyone, and for the adults plenty of options for stronger drinks. The staff was friendly, and all of the concession lines moved along very quickly. This is, and will continue to be our go to theater from here on out.
Very friendly staff and hospitable. CLEAN RESTROOMS! Overall a very pleasant experience.Best of all I enjoy the fact that Santikos gives back to the community.
Very clean theater!!! Staff very friendly
I love how NOT crowded it is, employees are always super friendly. This is a little hidden gem for this side of town. I don't think people realize that this theater was completely remodeled and how nice it is.
Not too pack and very comfortable
Beautiful building, clean, spacious, comfortable seating, many amenities
It is always clean and the staff are friendly and move quickly. There may need some trays that may need to be replaced.
Always friendly staff, and clean theaters.
Majority of the time we have a great experience
Great customer service. Comfortable seating. Just a nice break from the heat. Popcorn is always fresh.
Nice clean theater, not too busy. Great prices.
Everything
Excellent service. Great atmosphere, and very pleasant staff.
The seats were comfortable and j like that you can connect the tray to seat holder and enjoy your snacks. Temperature in theater was perfect.
I love the big IMAX screen! The staff is also nice and friendly. I also like they remodeled the seats at the IMAX theater area.
Easy access and great bar/ food area.
The theater is clean and staff is very helpful. The movie and sound were incredible! Can't wait to go back
Theater is closer to my home and very convenient to drive too. Employees are very
helpful. Theater is clean and seats are comfortable to watch the movie.
Reserved seating and location
Friendly staff. Great rewards app. Delicious popcorn.
Customer service was excellent. The food was fresh and hot. The movie sound and experience was excellent!
All the employees were very friendly and the theater was clean. All the staff deserves a raise. 10/10 will be back to this theater again.
Best movie theater!!
The employees were so attentive and helpful. Had a horrible experience with another customer she spilt soda all over me and and my daughter before the movie started. But the staff was great.
We went to see a movie at Northwest 14. I was very happy to see the size of the screen (very large) and our seats were comfortable and clean. The management was very friendly when we arrived to show our teacher IDs to purchase our tickets My wife and I love the convenience of the self-serve popcorn so we could get to our seats on time.
Great service and seats
Is been a while since I have been at the Santikos Paladium my favorite place in San Antonio, I was happy to get back and not get disappointed, great service and clean environment, keep up the great work Santikos!
The employees are always super friendly!! Going to the concession stand is easy and quick!! The theaters are always clean and comfortable!!
It was great. Seats, entry to theater, ease of getting snacks and refreshments, and theater were great
The friendly atmosphere and staff. The cleanliness was also a plus for me not only inside the theater but the restrooms as well. Keep up the good work and keep standards high!!!