Guest Testimonials
New design
Always outstanding customer service.
The ease of it all. I t don’t go to the movies to be swamped with crap
We love the programming!
I like the new renovations at the Bandera location. it was also my first time trying out the happy hour. The beef quesadilla was FANTASTIC!!
There was a negative. I heard about the military monday. When I was purchasing the tickets I didn't see a button for a military discount ticket. I asked an employee who was helping people with the kiosks how do i purchase a military ticket. He told me that I couldn't. If I could a button would have popped up. So i went ahead and bought a full price ticket.
Later I called my mom( who was the person who told me about Military Monday) she told me to go talk to a manager because that was false information. I did go request to speak to the manager and he refunded my money but I am still upset that the employee didn't tell me correct information the first time.
Everyone here at NW is kind and professional. It is the same quality theatre as other Santikos'.
I feel like it's a little known decret, tucked away from the mad masses!
The team does a great job with keeping the theater clean and assisting with any issues
The staff is always friendly. The facility is clean. The seats in the theaters are amazing, and the popcorn is ALWAYS on point!
We had a great time on our field trip to Hattiesburg Theater. My students loved it!
We enjoyed the atmosphere and the entertainment that was offered
I had a great experience. Easy to purchase tickets online. Friendly staff. Clean. Good food.
Always awesome experience, appreciate the 1st responders day!!! Great deal for those who served in law enforcement and the military
The staff was very friendly. The theater was comfortable.
The website showed one location but the ticket was for another. We learned this after arriving to the theater!!! We were able to purchase new tickets. Once inside, no cash sales and they were out of a couple items. We adjusted again.
The theater was nice and clean. Staff was friendly for the most part.
I reported the issue. I was happy at the rapid response and refund. The team was outstanding with their response tome
Great seating and quick service.
You guys are great! You offer us military discounts and military Monday nights, give back to our community, and much more! What’s not to like about Santikos?! During our experiences here we enjoy a smaller crowd, recliner seats, and better prices.
The facility was very clean and up to date. The employees were very kind and patient with my students.
Friendly, helpful staff
Excellent theater. Clean. Parking is easy. Associates are nice. Lines at concessions move quickly. Recliner seats are exceptional. My favorite place to see a movie in the entire Lake Norman area.
Clean area where you can get popcorn and drinks makes you feel comfortable and welcoming.
Love the free refills on popcorn and drinks
Great seats
Everything was clean.
Clean and tidy theater and bathrooms, friendly staff, and Roy the ticket taker!
It seemed clean, seats were nice, movie screen was good and we liked picking our seats out before hand
The theater was very clean. It was easy to get tickets and the usher showed us which direction for our theater as soon as we walked in. The seats were so comfortable! I was disappointed in the 🍿 popcorn. It was stale and tasted old. But other than that great experience.
Loved the reclining seats and room between the rows.
My entire experience was so easy! Angela was so responsive to ensure we set up the party and answered all my questions as they came up. When arriving at the theatre to set up Rue was so wonderful to work with and provided us with everything we needed. There was one hiccup in a wrong theatre assignment that was easily fixed but that was a miscommunication between events and the theatre.
Overall I would book a party here again! Definitely a stress free experience!
Was very nice theatre. Clean and peaceful
Comfortable seating is why I come here