Guest Testimonials
Clean and updated
Enjoy the comfortable seating and service to the seats.
Presentation
i love the reclining chairs.
The reclining seats are the reason I drive up from Warner Robins.
The access to snacks, drinks and popcorn. The seating was great and comfortable.
Honestly, I love being at the theater and experiencing the movie the way I believe it should be experienced.
The seats and the popcorn
Self serve popcorn & I like the smaller theater setting.
We LOVE Santikos at Embassy Oaks. You're right across from one of our businesses and near our house so it's an easy outing. The place is always clean and the service is excellent! You're philly cheesesteak is something that we literally plan our workouts and fasting around so that we can enjoy and we always tell folks to try it!! The bar has a great selection and your popcorn is on point. Thank you!
cleanliness and speed of service
Movie was awesome and the employees are even better!
The staff is always friendly and helpful, the facilities are always clean and comfortable. The rewards system is wonderful and the snacks/food available are great.
Check in was quick and easy (ordered ticket online). Getting food was quick. The sound during the movie was nice and loud (a little much for my preference, but it was good).
very friendly ticket taker and cashier at concessions. we also had fun at the arcade before our movie started. sound and picture were great in theater
Ease of getting tickets not neg maybe more food selection
I really enjoy the app upgrade. It’s very user friendly!
The chairs were extremely comfortable, the theater was perfectly clean, popcorn tasted great and we loved the patriotic start to the previews. We thought it was too loud, but mistakenly bought tickets for the special theater. Other than that, we loved it and will be back when we visit our daughter again. The location is also perfect!
I enjoyed the music and the ease of reserving our tickets through the app.
Really comfortable seats
Nice seats, sound system and visual. Nice selections at snack bar. Feature to select /reserve seat.
We had a great time seeing Superman! Just a couple of small things that could be improved:
1) It wasn’t clear whether our theater was ready for seating. We could see the entrance, but there was no staff member or sign, so we weren’t sure if we were allowed to go in yet. We walked to the other side of the theater to talk to a ticket person who told us we could go in.
2) One of the reclining chairs, D9, made loud, gear grinding noises when adjusting, like the motor was having a hard time. We were worried it might break.
Otherwise, everything was great.
Clean, hospitable.
The theater, seating and concessions.
I love the smaller theatres and I've been going to this one since childhood. I feel staff is always tidying up in the corridor and that the restrooms are always stocked and maintenanced.
Everything!
I like going to this theater, it’s not as crowded and the theater is current. Staff is friendly and helpful
The Grand Theater in Hattiesburg is amazing. They all do a great job. Chris is the face of the place. He is extremely nice and always knows what my family and I are going to watch before he sees our tickets. Always a wonderful night when we go to The Grand.
Quickness and cleaning
The movie, comfortable chairs