69 ratings.
based onWhat our clients/members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the instructors, the music and the variety! It's a full body work out in and hour and I have seen visible changes in my body! I am also physically stronger and as a woman who is 50 being strong and having muscle tone will help me live my best life as I age!
Staff at the desk should treat this as a professional business in front of their members not like they at their homes with all the chatter and talking over the instructor.
Management to follow through on $50 off memberships from a referral. Been waiting 5 months and keep reminding to put in and check on it.
Offer same deal on clothing as on line at the store if possible
Get nice amount of clothing and apparel options for purchase and nice display.
More seating if possible for folks waiting for next class.
The staff is super nice, and the coach Kenz was so helpful, and really pumped me up for my first class...
Thank you so much Algonquin OrangeTheory!!!!!
The coaches, Hannah, Cy, Viktor are amazing coaches!!!
I love that there is a variety of routines and the coaches and staff.
Different workout plans
Monitor
Music
Variety and fun coaches
I liked that I was able to do stuff at my own pace and in a group setting.
It is always new and challenging so it keeps my body from getting too use to anything. The coaches are very encouraging and the playlists are awesome.
The Coaches! They motivate, inspire and PUSH me to higher health.
Great energy from the coach.
I love knowing that I can show up any day of the week, fully awake or still half asleep, and be challenged with a good workout. The coaches offer support and encouragement but also build my confidence to know when I can push a little harder. The staff throughout the studio are friendly and welcoming and create an environment I want to keep coming back to.
It's not boring.
Great club with great coaches. They make the tough days fun and make you want to work harder.
The coaches are awesome and I enjoy the workouts. They are challenging and making a difference. I just think the atmosphere is very welcoming as well.
You don’t have to think…just listen and do! I like that blocks are broken up and time is measured in seconds…u can do anything for 15-30 seconds! One hour and I’ve had a full body workout. It’s expensive, but I go and am glad I do.
Variety
Clean facilities, good workouts and great staff
Class times and the financial commitment for cancellations are the hardest for me. I wish there was a 5:15 or 5:30AM class. I work full time outside of the home, I have three children, and a husband that works. Early morning is the only time I have, but 4:30AM wake up is difficult because it means 8:30 bed time. There is no easy solution. If I have a bad night (e.g., kid wakes up sick) and I pre-booked and can't go, I get penalized. I understand you're a business, but that just really doesn't work for me. Pre-booking and cancelation policy make it hard for me. I'm seriously considering canceling my membership.
Variety of interesting workouts, great coaches and friendly stuff. Amazing place! I simply love Orangetheory ❤️
I love the music, the coaches, & the self paced workouts! I have referred OTF to 30 people with 2 signups thus far.
I love all of the coaches and how motivating/positive they are. Once I get going with my workout I know I’ll never regret coming in for a class.
Everything! I especially like Head Coach Laurie!
60 minutes for total body workout. Each day is a different workout to target different areas. And you go at your own pace.
The variety and unexpectedness of the workout keeps me interested and not bored! I love the challenge
The trainers, community, consistency
During the exercise with some of the couch, it is like fun but with someone, it could not be like fun.
The motivation and accountability
The daily verity of routines are great and coaches are extremely helpful. I would recommend OTF to anyone looking to get into shape and stay that way.
Told incorrect information about promo