Member Testimonials
The people, the machines and the atmosphere.
My trainer Craig
It’s super clean and the staff is friendly. Like the class options
I like the fact that you are open 27/7 it gives me the availability i need with my scedule.
Clean and very accessible. Been good communication with the management and so far been a good experience overall
Its lit
People who work at Fitness Factory are the best
Always open. Always clean. Convenient.
Clean locker rooms. Friendly people.
Wide range of exercises equipment and free weights.
Plenty of options for different age groups.
How Clean And Nice Everyone Is. Feels Like My Own Private Gym With Friends. See The Same People All The Time. Happy Holidays!!
The gym is very clean, staff is friendly and he gym doesn’t smell!
Sauna and whirlpool although dissatisfied with frequent shutdowns of whirlpool. The whirlpool is old and needs to be replaced.
Lots of equipments.
But some old.
Friendless of customer service.
Clean. Staff are helpful. Plenty of equipment. Open 24 hrs. except few major holidays. Ihave been going to gyms for decades. This is the best.
Family here, kids loved the river pool. My daughter l-in-law attended my Strength Training class and water aerobics. She enjoyed both.
Kristin's classes are wonderful. She really watches to ensure that everyone is keeping proper form to avoid injury. She mixes up the routines and she plays great music too! Great workouts and lots of fun!
A friendly place to work out. Many choices and very clean.
Swim classes and yoga classes
Your customer service is excellent, and the gym is always clean and smells good .
The gym is always clean!
The 24/7 access and the low cost.
The staff is very friendly and inviting. I spent 35 years working in the fitness industry. I have seen a decline in club culture in gyms that I joined. So far, I am very happy. The guy that works In the morning Mon-Fri is an asset to your gym. Deb is great!!
Thanks
The gym is always clean, and the ladies assisting are very helpful.
it is very clean and the workers are all super nice and it is well organized
The gym is very clean and updated. It is a professional environment and a nice place to exercise.
Not overly crowded and nice selection and nice selection of weight machines.
Friendly helpful staff. Stay on top of machines for repairs; regularly add new equipment; clean facility including restrooms
I’ve always enjoyed coming to this gym. The staff and members are all so friendly. 10/10
24 hours is amazing.

The overall place of the gym is very comforting. It is the first gym that I have ever been to that I genuinely feel comfortable in. There are people of all types of fitness levels, which makes it ok that I'm not the strongest.