Member Testimonials
The hours: 24/7 is a good idea. I don't need to rush or worry that you may be closed.
The employees They care about you. the Water is the best . \more classes..
Friendly and knowledgeable
I love the environment. The members to the staff, everyone is so friendly and outgoing. The equipment is amazing and they just keep expanding the gym without charging more.
All good
Convenient!
Variety, well maintained equipment, fairly clean
actually i have not been there much this year but when i arrived to see if my membership was still active i was greeted by a friendly smile and he helped me to check my membership and let me check out the remodeling at that novi, michigan outlet. i will be back to use the membership as i did not feel like i should not be there. i was there 12/3 so whomever he was thank you!
Staff is cool, equipment works well and is repaired quickly if it goes down, gym is clean.
Equipment, hours, cleanliness
I have one issue ... I pay $10/month for the towel service... I need two towels when I swim ...so I find the one towel only policy unacceptable
My trainer Matt is awesome and equipment is well maintained and they are updating bathrooms
Machines are good, staff is good, everything is good
Great facility. Well equipped. Very clean.
Everyone is friendly always ready to help
plenty of space and good machine/free weights and benches..sauna is great! ...good hours 5-30am on weekdays ..downside could use earlier hours on the weekends..7 am is late for a Saturday and even a Sunday workout!
Pretor
I like the comfortable environment of this gym, the professional and dedicated fitness instructors, and it's also a pleasure to see friends there frequently.
I love MX4 small group training! Natalie D is the BEST!!! I wish there was still 6am small group sessions. I’ve been a member at Powerhouse Novi for a little over a year now and I love it!!! Hallelujah
I only have 1 complaint. It seems like the music in the gym is excessively loud lately. I wear headphones to the gym and even with the noise cancelling type, I can hear the music sometimes. Considering that most people seem to wear headphones, I am not sure if the music has to be so loud.
Outside of that the staff is amazing, there's a wide variety of equipment that is clean and in well working order and great options for drinks, shakes and snacks.
Love this gym!
I like that the gyms hours are convenient.
The exercise makes me feel good and I like being with friends.
Clean gym. Great hoga classes. Very good
Gym is clean, equipment brand new and well maintained.
The staff is very friendly. We are always greeted with a smile
Friday 4-8pm child care room addition would make Somerset Fitness Factory 10!
Cleanliness and friendly staff
Great equipment and professional instructors
Yes,very good
Friendly staff.
But the gym in Northville needs proper cleaning routine
Especially in between machines .
, Also, A white towel stayed in the same place for 5 days , on the aluminium shelves behind the treadmills , I personally brought it to the front desk .
It means that cleaning is not picking up after members are long gone.