Member Testimonials
VERY NICE AND FRIENDLY STA.
Absolutely EVERYTHING!!!!!
I like that the gym isn't always over crowded. There is plenty of equipment to go around.
I love the amount of different equipment you have and how there's so much to do in this gym. Fave gym by far.
Very good, the environment is well developed and conducive to gaining muscle.
Only 2 additions would be a racka le EZ Bar and a bench with spotters.
Very friendly staff, great group fitness classes, X classes, and clean facilities
Powerhouse Novi is a great gym. They have everything a member would want. The staff is friendly and helpful. The class instructors are amazing. In my humble opinion, Powerhouse has the best class schedule of any other gym in the area. Powerhouse Novi also has a pool, whirlpool, and sauna. I highly recommend Powerhouse Novi.
The gym is nicely fitted with all necessary fitness equipment. The place is clean and the service is friendly.
Location, cleanliness.
So many amenities and a huge gym space
great atmostphere to work out in
The gym is well maintained. Staff are super friendly, especially Jay. They take good care of the equipment. Tha only thing that bugs me is the folks that get on a peice of equipment and sty on it too long.
I am very happy to belong to your gym everyone is friendly and helpful. I had recently change insurance and they offer gym membership with silver sneakers but decided to stay with Fitness Factory
Distance, equipment, classes
I like the cleanliness of the facility, the equipment is in good working order and modern. I like the classes, especially the zumba and power hour classes. There is a good variety of classes and convenient times.
Staff is so friendly and the gym is clean and welcoming and calm.
It has been great. I have lost a total of 45 pounds. I’ve always able to do every exercise I want to do. Customer service has been great.
Everything! However, it would be nice to have access to the towels and message chairs with out extra charge.
You gym location in New Providence is Awesome. All the equipment and staff is amazing. Been a member there for over 15 years.
Friendly staff, clean facility and quality equipment.
Good variety of equipment. Not too crowded when I go.
My only complaint is that people should not sit on a piece of equipment for an extended period of time while they scroll on their phone!
I like the water aerobics classes
I’ve really been enjoying the gym. The machines are great — clean, modern, and easy to use — and the sauna is such a nice bonus after a good workout. It’s a great place to relax and recover after exercising.
Friendly staff, clean environment, consistently up-grading equipment.
Friendly
Very clean and nice gym. I like the new equipment. And the turf area.
Plenty of equipment, available classes, instructors are good, facilities are good.
The staff are knowledgeable. classes are a good variety.
Love, love, love the sauna

Good equipment friendly staff Dario Hernandez personnel trainer