Member Testimonials
Staff is friendly. When I had an issue with the lockers staff was helpful and got the problem taken care of quickly. Gym is always clean. However I have noticed that the cleaning wipes could be monitored a bit better. There is always some that are empty when I am working out. Otherwise I am not complaining. Like the variety of equipment and the new additions that have come into the gym over the last year since I joined.
Facility is clean. Bodyblast bootcamp with John McClure is outstanding!! Love the expansion.
the owners!!
love adult music!!!
Friendly, challenging and always trying to make things better.
The professionalism of the staff the well kept locker rooms and bathrooms and the luxury of being open 24 hrs.
great workout floors and sauna
Happy Crew. Very helpful. Relaxed atmosphere
There is a lot of amazing aspects of the gym. The equipment is good and clean, the staff is wonderful, the shake bar is good, the to-go meals are amazing and I like the selection of drinks and protein bars. Also, the location, being within Bell Works, is very nice.
I love my Fitness Factory! I hadn’t been there in a while and was so happy to be back there. It’s a beautiful gym great equipment and nice members. I noticed people are not cleaning the equipment after using it which is disappointing. A few years back I would see attendants cleaning the equipment and the wiping down the floors it maybe something you may want to bring back to keep the gym immaculate. It’s one of the main reasons why I come to FF. It’s a beautiful overall clean gym. Lifetime has nothing that I can’t get at my FF.
Friendly greetings from desk personnel; very clean facilities; excellent instructors
MAC, is one of the most extensive exercise and health facilities in all of Montana and possibly the Northwest. It basically lacks for nothing in the area of training health and exercise. All machines are clean on a daily basis. Staff is extremely welcoming and friendly. Locker rooms are great with various hygiene products available.
The new health facility encompasses every sort of Healthcare over Seanne by a nurse practitioner, IV therapy, cold therapy, red light, oxygen machine.
A five star health facility in our Small community, we are so lucky.
Mike Hannley
Amazing group fitness classes, nice locker room
Clean and friendly
Employees are friendly & always willing to help & answer questions. You keep the equipment on n good shape. The staff are always willing to consider implementing changes to enhance the guests experience.
Friendly People
I value that the owners invest in the club and continue bringing in state-of-the-art equipment and wellness therapies. It’s more progressive than the gyms in many huge metro areas.
Bella did a good job showing the Paek facility and explaining health benefits.
Friendly weekend staff
Exceptionally ran facility. Staff is awesome and equipment is always in great condition. The general manager Johnny is always helpful and professional. Highly recommend to those looking to start or continue their fitness journey
The gym is very clean and the staff is professional especially PJ.
I’m glad OJ helped getting the parking lot repaired. The potholes should be have been repaired long ago, shame on the landlord.
I recommend everyone in town go to this gym, fifty of my friends followed me here. The new equipment does add to the depth of this gym, can’t wait til you open the new section
The gym is clean and everything is generally available
Group fitness classes are great - but would be better if instructors can switch up the routine and music/playlist every few weeks (it gets boring when it's the same exact workout every week)
Also, I just learned of the app. Would be great to let new members join at the time of onboarding about the fitness factory app and perks for earning points.
Staff is always friendly and helpful. Equipment is well - maintained. And now, due to the expansion, more equipment will become available
Friendly environment, great selection of equipment, reasonable prices!!!
Friendly Staff, and the new facility at Still River Drive is fantastic !
Regards,
Keith Golembeski
New Milford, CT
Staff is very cordial and greets everyone upon entry--- I feel very welcome at Fitness Factory. There's a huge array of machines and free weights to use. Any time I have asked front desk staff for assistance with machines, they have kindly obliged. I also appreciate the child care services at the gym-- it's incredibly affordable and without those services, I would not be able to go to Fitness Factory.
The facility has all the necessary equipment to get a complete workout and it is kept clean. There's even disinfectant wipes available on the wall if you need it. The soap and other amenities in the bathroom are in working order, and when there are the occasional issues, they are fixed reasonably quickly. The staff is friendly and helpful and parking is very easy.
..fix the two potholes and replace the stop sign
Water aerobics classes are great🩱.
Gym is very clean. Good overall vibe and i like that the front desk people are always friendly.