Member Testimonials
The gym is very clean, well maintained, the staff is very friendly
Big gym, friendly people, what's not to like? Too many guys, not enough chicks though.
The morning manager is the best.Bill is very hard working and caring.
Super friendly and courteous Staff also very knowledgeable. Clean amenities including machines. No waiting for machines most of the time, not crowded and last but not least, OPEN 24 hours 😍 A+ all around 💪🏾
Jay, at the Westbank works very hard to keep the place sparkling. The mirrors and the machines are all wiped down. Now, if the floor under the machines could tidied up from the dust,dead skin and sweat drips that would be perfect. I love the new glute machine. Just what was needed. Good variety of machines.
I joined earlier this year and have been enjoying it.
I use primarily the cardio machines and free weights.
If I could make any suggestions, I would like to see more Ab machines or an Ab bench.
Also, it would be nice to upgrade the TV screens and pipe in live television, preferably sporting events or ESPN during the weekdays.
Thank you
Employees are friendly and helpful
PLEASE GET TIBIA MACHINE
I like how many machines you have to work out with. I like that you offer a coach to train you. And the other amenities like the pool,sauna,hot tub juice bar and clean towels to use. Great place to work out.
Everything is Awesome
Yes
I like the convenience. I live 3-4 min away and can come and take a steam bath and be home 25 min later
quite, well equipped facility, with friendly helpful staff, physical site is attractive with abundant natural light, clientele skews towards senior citizen
Great vibe, awesome equipment 10/10
I especially like the diversity of your instructors. Each person brings a different energy to the class. That is what keeps me motivated and coming back
The equipment, the warm room, the manager and the door staff.
Very clean
The staff and facilities are first rate! Always a pleasant atmosphere and the staff are what makes this fitness center incredible. It’s my second home.
24hrs
Knowledgeable attentive patient staff!
Super friendly staff, very clean, fun classes
Clean, bright n plenty of exercise machines..Trainer (Julissa) is the best and most hard working and exceptional trainer you have at Fitness Factory..Kudos to her..She is an asset to Fitness Factory...
Cleanliness . The equipment is well maintained.
Always a great place Great community mentality
Dario is a gentleman and a great trainer and he is getting better with me every day. Cheers!
Staff is friendly, helpful and the gym is very clean wirh many amenities.
great classes, friendly, terrific trainers/class instructors
Note - more 5 pound weights needed for weight classes*** thank you
Classes, instructors and the people in my exercise strength training class.
clean facilities and nice atmosphere

Neice equipment, professional staff and clean