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based on 838 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thorough, polite, respectful and informative
Professionalism, calmness, theoughness
Prompt service
I have not received my report. I’ve sent emails and communicated with the person who did the assessment and I still don’t have it.
Very professional, and informative.
Very good, on time and prompt service
The inspector was very knowledgeable. He explained things well and was very friendly. He did a thorough inspection.
Quick and professional
Inspectors are thorough, timely and professional!
Lots of detail was provided. A very thorough inspection of the home. The inspection report can be used as a plan for the ongoing maintenance of the home, if and when it is purchased. Thank you for excellent service.
Feel free to use my first name and initial but not last name.
Henry was professional and very helpful!
We were very impressed with your inspection services, very knowledgeable and answered all of our questions. Thank you again!!
Availability, communication and punctuality.
Great communication from inspector in person. I liked how he was able to show everything on an ipad while explaining what he found. The Homebinder account is nice but you may want to also send the inspection report via email and/or explain more in the email prompting Homebinder that the inspection report is in Homebinder.
Very professional ,thorough, polite and and answered all my question relating to the process.
Un de vos inspecteur a fait un test d eau
Il n a pas bien géré et le test et l échantillon
Cela s est avéré avec un test d eau vraiment négatif
Nous avons refait le test qui est sorti parfait
Casse tête, inquiétude, perte de temps et d argent car il a fallu payer pour refaire le test
Rester dans votre champ de compétence ou perfectionnez vous
Easy on-line ordering and prompt scheduling; phone calls are answered personally; and the inspectors are top notch.
Les explications claires de l'inspecteur.
Clay was very nice and explained everything he was doing step by step and answered all our questions when we had asked him. He was there early and was polite.
Professional and very informative.
I appreciated the thoroughness and professionalism of the inspection.
Inspector Clay was excellent. Very thorough, very customer service oriented, took time to answer questions, and was time efficient.
All the survey is very helpful to us as a first time home buyer and the inspector is very good person.
Clay was very professional and could explain things to my client in depth.
The agent was very friendly ,helpful, and very polite with us.
Punctual. Professional. Made every effort to "know" the house and engage the buyer who had questions. Timely report. Easy to read report and summary. Gives sense of calm to buyers who need steady and smart performance.
The way they inspect
professionel ,rapide,expérience,super service
Very good service, very professional and detailed inspection, the inspector was really patient with all our questions.

The inspector evaluated my home on June 12th, 2025. Since then, I have sent multiple emails and called the general number, leaving messages requesting my evaluation report. Unfortunately, I have not received any response.
The only reason I purchased the evaluation was to apply for a loan, and I now urgently need the report number to proceed with my application.
I would appreciate a prompt response.