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What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
June 22, 2023 — by
Amerispec Inspection Services of Hamilton - Brantford - Stratford
Very friendly and informative
Chris was a fantastic representative for your company. Professional and knowledgeable who explained the ins and outs of the program.
Prompt, thorough, courteous
I’m one word, thorough.
Great customer service
Per my email sent 6/14
I am not happy with the exchange my team had with Amerispec this morning. We realized that the report was not paid for until 5:26pm however, it was not released until the next business day. This is problematic when we have deadlines to meet. This repeat client of mine selected Amerispec to conduct their home inspection since your company completed the inspection on their first property purchase.
You can see in your system I have had Amerispec complete over 100+ inspections throughout my real estate career. Most recently we have had to go another route due to the technology that other companies have to utilize in providing their reports & communication with our clients. While I love the inspectors at Amerispec and typically have an overall good experience, the issue of not having this report released upon payment was a huge issue for us, and no apology was made on the behalf of Amerispec. With that being said we will have to unfortunately take our business elsewhere.
If anything changes, and an apology could also be given to my assistant perhaps we can look at doing business in the future, but currently the lack of technology is a hinderance for future business.
If you would like to discuss further please feel free to reach me directly.
Thank you,
Our inspector (Justin Spak) was very thorough, knew our rebate options and provided some great ideas on additional energy savings!
Todd Bird is so awesome to work with and my clients appreciate his insight and common sense approach.
Thorough and streamline presentation at the end.
Technician was friendly, knowledgeable and answered all my questions and provided good additional information about the process. Process was completed with minimal interruption to day to day business.
Easy to schedule. You offer most all inspections requested.
Larry Gibson was fantastic, professional and perfect for the clients.
Streamlined booking, inspection was VERY thorough, and Megan is wonderful to work with! We are handling this home purchase from out of state, and Megan has been so helpful with all our inspection questions.
He has done nice job
Darcy was very thorough and explained his findings in great detail. I appreciated the fact that he took his time in doing so.
Always professional and friendly service.
Was a pleasure to have complete our inspection.
June 20, 2023 — by
Amerispec Inspection Services of Hamilton - Brantford - Stratford
Paul came on time and finished his job within the expected time, very professional. I recommend this inspection service.
Steve was very patient with me as I had a lot of questions. I appreciate everything he did and recommend him to anyone.
Timely and knowledgeable
Very Knowledgeable, explain so I can understand,
Prompt, very detailed
The service is as advertised. Represenatives were efficient and knowledgable about the process and grants available.
Always great service
Stephaine was very friendly and knowledgeable.
Bons services et rapide
The inspector, Matt, was very thorough and knowledgeable. He explained everything from room to room and answered any questions.
The Inspection seemed very quick. I look forward to seeing the report to see if it was a worthwhile investment.
Colleen was fantastic to work with! She went above and beyond to provide us with the information we needed to make a decision about a property purchase. We would recommend AmeriSpec to anyone without hesitation!
Very thorough
Report was easy to read, concise, and well written. Inspection was thorough and completed in a timely manner.
Curtious Clean and arrived on time.