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What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Doug Doss does a great job!
Jane from AmeriSpec (North Van?) was incredibly patient with me who was trying to navigate the websites for greener homes grant and loan. I phoned her several times for help and she remained patient, polite and very helpful. That made a huge difference to me. She explained all the processes very carefully which helped a lot. The government of Canada website is not easy to use and she made it possible for me to register and apply where I needed.
The inspection was on time and efficient .
I actually selected a score of 1 not 7. I had my inspection a month ago and was told 2 weeks for the report. I did not receive the report so followed up with your office. Your office told me that my report was pulled for QC. I asked them to get it released and sent out to me 3 days ago and I still do not have it.
Professionnel
Amerispec Montréal Est - Laval - Rive Nord - Laurentides – Lanaudière vous remercie beaucoup Mme Emery pour cette super note !!
Stephen did a great job and sent the report promptly. Thank you! I can always depend on Amerispec to be professional and follow through with ordering the inspection, as well.
Employee Ian was very professional and knowledgeable. He took the time to explain his recommendations.
Very open to discussion and informative.
Very professional and accurate. Would use them again.
L’inspecteur était très courtois et très professionnel. Il a été de bons conseils . Un moment très agréable .
Amerispec Montréal Est - Laval - Rive Nord - Laurentides - Lanaudière vous remercie pour ce beau commentaire. M. Dumont se fait toujours un devoir de servir ses clients de façon professionnelle et courtoise. Sachez qu'il est toujours à votre disposition pour répondre à vos questions.
Chris was great, very nice person and explained the entire process really well
Danny did a great job, very knowledge, professional and friendly.
Thank you M…….. We really appreciate your positive comments. At Amerispec Montréal est - Laval- Rive Nord - Laurentides - Lanaudière, we are always happy to find out that our inspectors follow our high standards of quality! Keep your inspection report and if you have any questions in the futur, Dany will be happy to help you.
We love Steve Hufford! He's professional and knowledgeable! We refer him all the time.
Timely res ponse to our request for test. very patient ensuring we understood the purpose & info regarding upgrading required to convert to a oil free home
Notre inspecteur Alain a été très patients et a l'écoute. Aussi son inspection était très détaillée et complète.
Amerispec Montréal Est - Laval - Rive Nord - Laurentides – Lanaudière tient à vous remercier d’avoir pris le temps de répondre à notre sondage. Monsieur Alain Bibeau sera fier de recevoir vos commentaires positifs à son égard.
Service
Good explanation !
Service très professionnel. 10/10
Nous sommes très heureux de savoir que nous avons bien rempli notre mandat. Amerispec Montréal Est - Laval - Rive Nord - Laurentides – Lanaudière vous remercie pour ce beau 10/10!!
Reg was very professional, friendly, knowledgeable, thorough and helpful.
I thought he was very thorough. I appreciated his walk through with his report.
A 5 star rating.
It was such an easy process. They showed up on time, were efficient and explained everything in great detail. They've made it easy to contact them and get more information as needed as well.
Quick
Thorough and personable.
Although I received an email to tell me to have all receipts ready I was unprepared for how quickly the evaluator moved through the process. It seemed very hurried and I did not have time to think if I had missed anything.
Henry Fong was very professional and open to answer all questions I had regarding the audit. He offered advice to insulate against air leaks in my home. I found the inspection to be very thorough as opposed to another I had done recently. He checked my attic down to my crawlspace and the blower door test revealed just how much air leakage my house has. Henry was here for 3 hours and was very patient with all my questions. I would 100% recommend Henry Fong and Amerispec.
The inspector was on time, professional, friendly and efficient and was able to answer any questions that we had.
Very friendly person with helpful tips.
The fan thing is cool
Satisfaction
Answers all questions and explain options. Showed up at the agreed upon time.