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What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the professionalism of this company and how thoroughly they inspect a property.
Friendly staff
Very thorough inspection and quick turnaround reporting. Bill was very professional and took the time to summarized the observations of concern.
Very easy, thorough and professional
David was very thorough and answered all of our concerns/questions.
Jeff was amazing!!! Very professional, detailed in report which I love, fast and friendly to answer and any of my question's.
Great service very informative
Inspecteurs qualifiés, bilingue et sympathiques!

Very helpful, friendly and professional inspector
Overall it was a good inspection the only thing that could have been done is give the client a heads up on what would be done for the inspection more details on the process that's all.
It was a very informative walk through. Gavin was polite and had good feedback on making our home more energy efficient.
Josee was wonderful, friendly and helpful.
We got a very comprehensive inspection. Really appreciated that there were no “Mickey mouse” issues noted. We actually had an inspector note years ago that because there was only one low step from garage to the kitchen that should there be a flood water would soon be in the house. That “issue” was not noted in the printed report, but I suppose we should have asked the seller to rebuild the house. We got none of this with this inspector and I HIGHLY RECOMMEND.
You didn't even show up! And I had prepaid!
Easy to deal with and Marc got back to me promptly when I had some questions. Very efficient!
Answered all questions promptly. Professional home auditor who was excellent. Highly recommend.
Name removed
Professional, on time. Performed all the necessary testing. Friendly. Pleasant experience.
Friendly polite and on time
Energy Auditor, Jordan Hardie, worked carefully in details, and gave very fast reports.
Professional. Courteous. Explaining the process. Explaining energy loss in regards to negative pressure and how to resolve them. Advice given very helpful.
On-time, thorough professionals.
The inspector was awesome. He was very thorough and gave a great overview.
Clean courtesy fast
This has been extremely annoying, I called a month ago to cancel, I emailed last month, then I got a reminder that a guy was coming to do the inspection, I emailed again to cancel that. Then on Sat I got a call he was at MY house! I had to text him to let him know this whole process. Then an invoice!!!! What is going on? I will be leaving a review for sure. One mistake is fine, but on-going communication issues. Not professional.
And finally this survey... so confused
Very detailed!
Inspector arrive on time
He was very knowledgeable and explained what is inspection is all about.
He answered all my questions
He cleaned up after inspection where needed
Competency, punctuality. Approachable and responsible to client questions and concerns (Bill and Prabhjeet). Clearly communicated findings during inspections.
prompt and cordial service

Very professional
Great friendly customer service! Graham was very knowledgeable and helpful with our questions.