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4894 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Inspector Colleen Brand is exceptional and we recommend her to ALL of our clients! She's professional, knowledgeable, and personable!!
Joe Merrill was the AmeriSpec inspector for my home. He went above and beyond to make sure my fiance and I knew everything wrong with the house and exactly how to fix it. He was extremely pleasant to work with and helped answer any questions we had. Joe even emailed me after to make sure I received my pipe inspection results. Words cannot express how greatly we thought of Joe and AmeriSpec!!
Fast and friendly service!
This was the most comprehensive and thorough home inspection I have experienced. Andre conducted his work efficiently but missed nothing, including a limited inspection of the roof under challenging conditions. He verified the functionality of every circuit, GFI, mechanical control (eg: window cranks), appliance, conducted through attic and crawl space inspections and provided measured and reasonable comments on his observations. Andre was personable and professional. I will contract with AmeriSpec for future inspections.
VM
Excellent service. Thorough and prompt!
Initially I chose AmeriSpec to do our energy audits, because so many other people in our area reported a very positive experience with AmeriSpec.
Our experience mirrors that. The owner of the Waterloo regional office was prompt in replying and communicated all aspects of the process well. I felt comfortable speaking with him and asking further questions.
The fellow from AmeriSpec who actually completed our initial energy audit was courteous and professional and thorough. Both my husband and I felt he did a good of explaining the various things he was doing and his findings. Felt very comfortable having him in our home!
Appointments where on time, Bruce was thoughtful, polite, professional, efficient kind, , very impressed with his knowledge of heat loss, his educated advice and cannot say enough about such a fine representative of the company, please pass our best wishes and thank him for coming to our home, as well this was a time of tragedy, as my wife had congestive heart failure and was rushed to hospital
Just in time
We were very pleased with the home inspection that we received by Amerispec. They were courteous, thorough, and prompt. The recommendations were helpful and the technician was knowledgeable. I would recommend this company. Nathan work very well .
Very knowledgeable associate doing audit.
The service is very thorough and provides a lot of information to the client. The Inspector was very personable, extremely knowledgeable and truly did their job with the aim of providing the right information to the client as their top priority. If I could give a higher score than 10 I certainly would. A great experience all around.
Our inspector was on time for our appointment.He was so thorough. We couldn't be there to talk to him after the inspection so he called us. He went over the whole results and explained which things were important to fix and other things that could just be tweaked. His report contained pictures so that we could see exactly what he was referring to.
It was wonderful to be able to get radon testing as well as a scope of our sewer all done by you. What a great experience!
Steve was very professional during his visits. Was transparent about his work and the program and willing to answer question.
The inspectors are always thorough, helpful, and friendly:)
Very good service both on site and on the phone.
From setting up the appointment to getting the inspection done was beyond expected. Eric was very helpful in answering questions we had. He was recommended to us by family members and glad we made the decision to go with him.
The gentleman that did the inspection knew exactly what he was doing. And explained everything before he did it. He clean and tidy.
Being able to schedule multiple services with one phone call is helpful. I typically order a home inspection, radon test and sewer line scope. Scheduling is always very efficient on tight contractual timelines. AmeriServe also works realtor hours (24/7). Your company is available evenings and weekends, which makes all the difference in working with buyers and sellers.
They were clear about the process and expectations and very friendly
My inspector Ivo was patient with me and explained every aspect of the inspection to me so I would understand. I am totally pleased with the service I received
The inspector was quick, efficient and knowledgeable. They showed up when they were supposed to (actually rescheduled to a sooner date, which was great), and did the work they needed to do.
Highly professional and prompt service
On first visit they walked through my house with their boots on covered with wet grass. When we noticed they stated they need to wear their steel toed boots. I asked them to put booties on and they said they were not issued them. Finally they called someone and when they went back in the house took their boots off. Existing home not a construction site.
The energy evaluator was very knowledgeable and shared information and ideas for upgrades and grants. Was also very personable.
Handle repairs when you miss something
Being able to meet and ask questions the same day
I liked how clear that explanation was
Good service, will recommend it.
ALWAYS on time, professional, thorough, informative, and timely comprehensive reports.
Very thorough in answering my questions , and she was a very pleasant , knowledgeable person to speak with.