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What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and friendly
Overwhelming amount of disclaimers and waivers protecting American. You have to be a lawyer to interpret. Consumer rights just as important and should be disclosed as well. Too many references to “limited access”. Otherwise good description and nice presentation.
Very good inspector.
Our experience to date has been quite positive. Response to our request for an audit was prompt and scheduling occured quickly. Rick (the auditor) was thorough and pleasant. My reason for 7 being that until we have completed the suggested upgrades and received our rebates a overall rating is hard to give.

Very prompt! Pleasant and very job orientated! Considerate ie removed his shoes before entering my home! He checked ever part of my home even the attic!
They were punctual, professional, and took the time to explain the process and answer my questions.
Bill was very throughout and answered any questions we had. He was prompt in his inspection report and very responsive. Would 100% recommend Bill.
We had such great service! Reg Deck was absolutely fantastic, this was our first time buying a home and ever getting an inspection and we were quite nervous and lost, Reg was beyond helpful and very knowledgeable he was able to teach us so much and made us feel comfortable with everything, we are also new to the area and he was more then happy to tell us what is around the area and what is great to check out ! We had our 5 year old with us and she was of course sometimes getting in the way as kids do Reg was patient and kind and even involved her in somethings showing her how his cool tools worked ! I was beyond happy with our service and would absolutely recommend this service and Reg to anybody
Steve Sugars was fantastic through all steps of the process. I calle dhim multiple times to clarify information and ask advice which he always provided. He explained things clearly and was very responsive. It was a great experience.
David was not only knowledgeable, professional and thorough, he was friendly and funny.
He took the time to thoroughly inspect the property visually and give advice based on his findings.
The comprehensive report was extremely thorough, included pictures and recommendations for future maintenance needs.
I would use and recommend AmeriSpec for all of my future inspection needs.
Excellent service thank you.
We’re very pleased how he did the things. Very professional, 5 star. We will recommend to others too. Thank you for your help.
Jeff does an amazing job from start to finish! He was professional but easy to communicate with. I trusted him from the moment we spoke on the phone that he would follow through and do a great job with us purchasing a commercial property. I liked how easy the portal was to pay through along with the system that we received the final report. I would recommend Jeff Hein to anyone who asked for either residential or commercial needs.
Easy to schedule; timely; good customer service; knowledgeable inspector; worked well with my client
Thorough inspection with a solid follow up report. Courteous professional inspectors.
Availability of scheduling an appointment on short notice was a definite plus. The process was also seamless from start to finish. The inspector (Larry) arrived promptly and was very thorough. The report I received was very detailed. Absolutely worth the money spent!
Very detailed, very friendly went above and beyond
Our inspector Steve was very professional and very informative. He was easily able to answer any questions that we had and the inspection took exactly the length of time that he has told us.
I would definitely recommend AmeriSpec of Newmarket!
Amy is EXCEPTIONAL, and a true gem to your organization! She is so pleasant and helpful!
Doug Doss performed our inspection, and another exceptional member of your team. Very thorough and took the time to explain details, with great insights and patience.
Great experience and will definitely refer to all of my friends and colleagues!
Rob was our inspector. He was extremely detailed throughout the entire process. Rob explained each area of the inspection in great detail ensure we fully understood the details. He made many suggestions for improvements in safety and hardware in the house. I highly recommend.
Very thorough and detailed. Customer Service was very good, and went the extra mile to be helpful!
Stephanie was very personable and professional. We were very happy with her consultation.
Sandra Clark
Friendly inspector and did the job efficient and clean
Blair is non responsive and mis informative
This person was not a client.
The inspector was knowledgeable and helpful in explaining his approach and basic findings.
Also arrived on time for both visits and promptly responded to questions asked via email.
When calling your office, to followup re grant status, was handled professionally and promptly.
Thank you.
Excellent service! l'inspecteur est allé en profondeur et a très bien expliqué les problèmes en relativisant leur importance. La relation de confiance s'est vite installée. Nous avons aussi apprécié le cartable explicatif. C'est très professionnel!
Merci d'avoir pris le temps de répondre à notre sondage. Amerispec Montréal Est - Laval - Rive Nord - Laurentides - Lanaudière est fière d'avoir à son service un inspecteur tel que Monsieur Bibeau. Il est en effet consciencieux, méticuleux et tient à coeur l'intérêt de ses clients.
Prompt and on time home visit. Very good customer service on the telephone and in person.
Thank you
Very polite and through, tech was also very good with follow up communications.
Mike was punctual, efficient but thorough, and communicated very well throughout the inspection. The written report, which was delivered to me the following morning, contained both a summary and more detailed report, which was supported by pictures and data.
Great work and great communication! I feel I got my money's worth out the home inspection!
It was a great experience and very informative. Steve was very helpful in explaining how the grant process worked and very friendly and professional.