based on 7325 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Transparent
Timely
Broad scope of offerings
Price was way above others
We are not done yet but so far so good...
Ryan was more than capable, informed and professional when he visited to assess and quote our job.
It was not for lack of anything as we recently moved into this home which had most of its windows replaced by Woodland through Ryan’s expertise.
I had worked in the past with a much smaller window installer who installed cheaper Sunrise windows n several different homes of ours and family and friends.
Unfortunately for Ryan and Woodland he was able to offer full replacement of the same Anderson 400 windows for much less than Woodlands quote so we again will go with him.
However I’m happy that my daughter may wind up using Ryan and Woodland as her quote was much closer to my smaller window installed, the difference being you have financing and she felt a little more comfortable with Ryan’s professionalism and expertise.
As such I am happy that he will get a much bigger job out of all this.
Thank you and you have a very creditable sales resource in Ryan Velky!
At this time, nothing.
We did not receive the estimate for our two projects
I will provide feed back once project is completed
Cost
Salesman very informative
That they call when they say they will. That they listen and hear what you are saying. They get back to you within a timely fashion. Very polite !
The price was twice the cost of three other estimates
Requesting money upfront instead of offering solutions or ideas. Bad business practices
more than what I expected
As scheduled I met your technician yesterday to have a quote on a project to finishing retaining walls in the garden. The gentleman was inpatient and he left in a rush in minutes, barely willing to finish the conversation with me. He criticized the existing walls and repeated: Only one way to do it: The right way! Customers need detailed information and constructive advice, not such overly simplistic lecture.
price was too high...we had other estimates lower
The price was way to high. I had it done for 1/3 of your price.
I had an appointment on 4/19/23 between 4pm-530pm at 4608 Panacea Rd. Pikesville, Md. 21208. I took off from work early to be at my home. The person never came and I did not receive notice that he would not come. I was disapointed by the lack of communication and commitment.
Very prompt and great project manger
The tech that came out to give us an estimate was friendly and very helpful (David Collins). We haven't decided yet which company we're going to go with if any. Other things have come up and our painting project may have to be delayed.
Quality of products and services
I didn't care for two contractors at same location bidding for same job.
Price was about 4 times other quotes.
They grasped my idea.
Your representative, Billy, was very helpful, understood are situation, and knowledgeable about products. Made suggestions but was not high pressure....so refreshing. Also had an estimate delivered within 3 hours of meeting with us...outstanding!
I think the quoted price was too high for the size of the deck and what had to be done.
The visit was quick and efficient. The estimate came, as promised.
Provide estimate.
Sorry but the cost is completely out of our budget
Purchasing items from Home Depot for a low cost and over charging me just install a enormous amount
Responded quickly and has been following up