based on 6957 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and friendly service. Responded quickly to emails and was very thorough and detailed in the estimate.
The person that responded was very professional and helpful
personal contact
Estimate was skyrocket high for the small job that was required.
The fact that you’re willing to take on small jobs was a huge plus for us! We have a rather small, simple job to install handrails, but others were not even willing to talk to us, even though it’s a critical project to address a safety.
Tony came out to give us our estimate and was friendly and professional. He took the time to discuss and understand exactly what we need to have done.
Can’t wait to hear back from the scheduler with the install date!
The quality of the products offered is outstanding and Ryan Velky was extremely personable, professional and knowledgeable in the assessment of our project requirements and solutions.
Marc was knowledgeable, honest and professional. He was efficient and patient and assessed what we needed easily.
Their prices are very good and they do perfect work
No call no show. Had to reschedule original appointment and the person never showed up. I arranged to work from home that day and no one knocked on my door, called either of my phone numbers, no one showed up.
Yes we have not heard back from Jack or anything from the adjuster concerning our projects at 5113 Lakeland Rd. College Park, Md. 20740. We also wrote a $500.00 check for the deductible. Not understanding any of this. Looks like monies were taken out of the check. I would appreciate a call from someone concerning this matter. Phone number removed.
Name removed
Bernette Dixon
Job was heavily overpriced
I filled out a form for a very specific landscaping company on their website. I had no idea my info was just being "fished" out to remodeling companies.
Beltway Builders, Inc was a no show for our appointment.
Honesty concerning my project
Prompt response
I've attempted 2 quotes in the past few years. The first was way out of line. The second did not provide a quote for what was asked.
Who are you?????????? Just what did you do for me??????????????
Updates
Have your contractors not use cell phones that say unknown. I missed my appointment with your person because apparently he called me and I did not answer even though I was waiting for him, because I do not answer calls that say unknown.
Breakdown of estimate explanation, Professional customer service.
Price
Proposal was quick and got an email estimate right away.
He listen to me and understood my needs
Cost of the project!
Good morning,
The price that's quoted is more then two other contractors that came in to do the same project. I have all the materials to complete the project, and will pull my own permit from the county permit section. I am a Veteran, and this price is a smack in the face. Thank you for the opportunity to give my feedback. Have a good day.
Sincerely,
Name removed
The rep you sent out is much too old and his customer service stinks.
I suggest he retires because he definitely not representing the company well if you're trying to get new clientele.
Limited lifetime warranty
I requested additional information for a separate project and didn't hear back from the project manager
The quote is high compare to other company.
Comparing cost