based on 1594 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Waiting
Asked for a breakdown of quote, don’t have that yet. Most but not all of what was discussed in quote. Quote seems extraordinarily high, but I can’t tell if that was just part of the project or if everything was generally high. Based on what I have how I don’t think it’s cost effective though.
Person who came out was nice, prompt, knowledgeable.
No shiw
Very expensive just to clean gutters.$1500 wow.Thankyou
No show for appointment and had to reschedule.
The professionalism and recommendation with good product line.
Not within my price range
Have been trying to get a window replacement quote since my appointment on the 13th. I was told it would be emailed by the 18th. I had to personally send an email on the 21st and I'm still waiting on this price estimate.
The only communication I've had with you guys since the appointment have been these emails for feedback. If it's this hard just to get pricing I would be incredibly wary to proceed with a contract at this point, sorry.
Have contacted Matt twice re acceptance of 2 of 3 estimates given. No response. No longer interested in working or recommending your company.
The knowledge demonstrated and professional demeanor of the expert that was assigned to my project as well as the call ahead for the appointment and timeliness of his arrival at my home. He was also able to give us a projected start day snd expected duration for completion of the project that was acceptable to us. A rating of 10 is appropriate
Thanks
They were the first to call me regarding my problem.
the way estimate are given on the spot, The friendly attitude, competitive pricing
Reasonably priced
just getting our relationship started, but I was impressed with the representative that came to give our estimate and was pleased with the estimate too.
THE PROPOSAL IS EXTRAORDINARILY OVER PRICED! IT IS ACTUALLY REDICULOUSLY PRICED! IT IS INSULTINGLY OVER PRICED! GOOD NIGHT!
I scheduled an appointment for Monday, October 17, 2022. When I spoke with the young lady (I believe her name was Terri) the previous week to schedule the appointment, I was very specific with my needs. I actually spoke with two women and the first transferred me to Terri (?). When David/Dave came that Monday, he did not have the equipment he needed to provide me with an estimate. I reiterated to him what I needed and he said my specific needs were not communicated to him. He then told me that he would be back the next day to complete the estimate because he needed a drone to do this, as I needed you all to look on my roof. He never returned and I never heard from anyone regarding this except for this email. I also asked him for other estimates, which I did not receive. I waited until the end of the week to see if anyone from your company would reach out to me but I have heard nothing. Thus, the reason for the score. I absolutely hate giving negative feedback. However, I did not receive any assistance with this. I will state, though, that although I did not receive any service from you all, the individuals were nice in their demeanor. This is disappointing, especially since I received many calls from you all checking to see if I needed any work done.
Services
You changed the original estimate costs unexpectedly!
Very expensive.
Too expensive
Matt was great! Board president made the decision to go with another company.
Tom was great, very knowledgable and responsive to our questions. 10/10.
Waiting on a quote almost 2 week.
The quote was over 4x the amount quoted from another licensed and insured contractor.
Ur employees are very professional and certainly do quality work. For the most part they are punctual.
The price compared to the other estimates I received were extremely high.
Too expensive
Dave COMMUNICATES. Prices are competitive workmanship is great.
I cannot afford the services at this time. I have another project that is priority. I do not want to over extend myself with this.
Thank you for the estimate.
We had a prompt response. Your Project Manager was on time for the appointment and very helpful.