based on 7354 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Estimate for work requested was extremely high.
Your prices are too high. Also you're first e mail was addressed to Russ Stone and he has been DEAD for 5 years
Highway robbery
They were thorough explaining my issue and gave me a realistic expectation on the receipt of my quote. They were also very punctual.
Yes, I still haven’t gotten my estimate yet.
The contractor arrived on time.
Very professional and friendly.
I haven’t received the estimate.
Received quote. Not competitive. Very nice salesman though.
Seems odd to get a survey when I haven't even gotten the quote. Still waiting...
Very professional company. Unstands codes via builders of decks. Not sell made at this point. still getting quotes from others.
the range of expertise and the prompt response
Price.
Price was almost 4 times highe than the company that installed my awning.
More costly than I expected!
Price quote out of sight
No. Just more expensive.
Supposed to get estimate. Cancelled because your guy was running late last week and said he would call us this week to come out. Haven't heard from him. Sent you an email-no responses all around.
Responded too late for my emergency issue
Depth of knowledge and perception of requirement
Price is way over the top. The work I wanted is about $1,500. Posts in spoil not concrete
I appreciate the level of responsiveness
Job estimate is too high compare to competitors quotes (almost triple what other are charging).
I have had nothing but trouble ever since I brought my roof I would not recommend this company
Everyone very nice but the cost did not fit my budget.
Your project manager was very professional unfortunately I can't afford your service.
I apologize for my lack of patience with the person who came out to take care of the rain water getting into a tiny area in our basement. We wanted it taken care of every much like in this video: https://www.youtube.com/watch?v=JnbtbUmdXjc
Instead, I heard a complicated, "it will cost a fortune presentation" that completely went over my head. I immediately realized the excavator, as me said he was, did not realized this 'Do It Yourself Job' was not looked at that way.
My husband and my health challenges right now hinders doing it ourselves. We thought that Beltway Builders would send handyman people out to help with a few things (we have a list) without all the sales tactics we can do without and is completely unnecessary.
With more than fifty years owning a few houses, I never heard such a classic piece of needless and time consuming presentation.
I need some other work done... If Beltway cannot send handyman assistance without the fear tactics and embellishment of work and price, please let me know. I do not want to go through this again. Not for something so simply. Thank you.
Just need some time to reflect on the cost and how to come up with the difference .
The gentleman that came showed up with a woman and dog in the passenger side. Very unprofessional to begin with. Then he had to be asked to put on his mask before entering my home and removed it from his face when he started talking about the quote. Visit was brief because I didn’t want anyone in my home without a mask during Covid.
Joe went to the wrong house, then seemed to struggle with what work we wanted done. Did not enter our crawl space to measure or see conditions of rotten wood. The quote we received could possibly be on the cheaper side of future quotes, but knowledge has a value.

Estimate went fast and over in 10 min.The guy gave me a ball park estimate for the entire project for an 8 x 12 deck which you guys know that's too steep and too overpriced. This is just a very simple deck that looks like a box with 14 steps using pressure treated wood no fancy design.I have a terrible experience with your company also the guy came 1:30 minutes early and i wasn't home which my wife have to give me a call.No card or written estimate given .