based on 7325 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You sent a competent and knowledgeable representative to do an estimate on our needed repairs.
After scheduling an appointment with us to give us an estimate, no one ever came nor did anyone call to cancel or reschedule.
Price but I also need to coordinate with neighbor and homeowners association.
I wasn't ready to spend that kind of money. I'll do the repair work myself.
First name removed
Glen was very professional and knowledgeable about the deck products. He thoroughly responded to all ny questions. I enjoyed his ability to beat 2 prior deck quotes and I choose to go with Beltway Builders.
No discription of Material, etc . Price was very High and not competitive!
I would have liked to have more day on the selection of finishes being put in our house.
PAST PERFORMANCE
Terrible customer service from the contractor.
Over priced
Sales rep very knowledgeable. Pointed out many problems with our gutters that the other companies did not point out.
Outstanding sales person.
The work was done quickly and the price was reasonable. I will refer others to your company.
The lady that evaluated our pier was prompt & understood our project. Awaiting the estimate.
Have decided to place this project on hold at this time.
Thank you,
Technician wasn’t pleasant . Pricing was rediculous .
There was a phone call before arrival.
He explained everything he was going to do to solve my problem.
And he was very professional and knowledgeable.
Only met the estimator. Haven't received any estimates as of yet.
Professionalism and communication.
Waiting to hear other estimates
Price
The job was way overpriced when comparing to my neighbors who have had thier master baths renovated. Adding plumbing and electrical as needed on the quote was ridiculous. The plumbing is already in place and so is the electrical. It's an existing bathroom! My suggestion would be to break down the pricing so us buyers can see exactly what we are paying for. I do thank you for coming out though. Have a great weekend, JA
Talked to the project manager that will see the entire project through instead of what most contractors do send the sales guy in and then send out the workers that don't know anything but what is on the paper. He explained everything completely and was very professional. Bob is one good guy to have with your company.
Both the products and services are excellent. The Salesman is versed with the products and can answer the tough questions. Installers are truly craftsman. You have a great team of people!
Steve Jensen came out to provide us an estimate for the work and was very professional and knowledgeable. Spoke with Lauren this morning to accept the estimate and begin to schedule the work. Lauren is asking Steve Jensen to get back in touch with us to finalize the contract. So far so good!
On time courteous service.
I had a very pleasant experience with Beltway. I am looking forward to continuing with this CO. for other home improvements!!! Name removed Johnson
yes I never recived a new estimate
Quick response with getting quote
Prior to the visit of giving me an estimate I specifically stated that I only needed one shutter up and a few other shutters to be secured. I was given a $900.00 estimate. For one shutter to be up.