based on 2281 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The lack of communication between your office and field manager. Thus far I’ve been promised a lot of things but yet have delivered on anything!!!!
No
The estimate was way beyond what we would expect for the job to be done.
The assessment did not address my repair as specifically as I hoped.
They were here on time and gave me a reasonable estimate.
Quick response and very professional.
Your representative was very courteous, respectful and professional, so I have no complaints or concerns.
The representative was very nice and knowledgeable about what needed to be done however the price was very high and not in my price range.
Thank you for asking
Ms. Last name removed
Most thorough guarantee!!! Far surpassing the three other competitors.
Was shown your product demo with near vertical roof pitch and the hose supplied water actually sucked into the gutter...HydroVortex!!! Only a few drops escaped...less than 2%.
That was the greatest closing aspect of the sales encounter.
Thank you
Doug Larson
A detailed proposal of the work.
The person never showed to discuss the project and give us an estimate.
Did not follow up with estimate.
The Guy that you sent did not bother to check to see what actually is the problem.
He said if is a leak, it will cost you about $2000 to replace it. He should have told me that over the phone instead of wasting his time coming.
Provide the estimate for the requested work.
Nothing at this time
Timely, informative, friendly service
The gentleman who came was pleasant and courteous. The quote I was given was twice the amount I was quoted by Lowe’s. The amount didn’t seem reasonable and out of my budget.
Contractor cancelled appointment.
Prices too high
Dave was very friendly and professional. He explained the entire process during our consultation. He is very knowledgeable and wasn't pushy. Cant wait to see our fence
your rep arrived promptly and examined the area we wanted repaired and suggested a solution. He prepared a written estimate and emailed it to us the same day.
I haven't received an estimate yet. I believe I was told to expect an email today.
Responsiveness, advice and assistance.
Howard. Great to work with him and his team. He may out talk you but he is willing to listen most of the time when you have concerns with things.
Waiting to receive my contract for the work on my home.
Estimate was extremely higher than 2 others.
Good presentation. No sales pressure.
Price estimate was twice as much as every other quote we received.
Great service, just not in our price range
Give a more detailed breakdown of what things cost: doors/labor.