1594 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt response to quote request. Glenn is always easy to speak with and able to get me a quick quote.
Prompt response DeVaughn is always very polite and easy to talk to when getting an estimate
Everything! Truly an honest and quality company. Will use them exclusively.
I think it’s a little unreasonable not to be responsible for correct fit in regards to an installation of windows. The window openings were measured and ordered by a window company not the customer therefore I would think the measurements would be correct and it would not be an issue installing them.
The professionalism
The job we requested estimates on was too expensive for us to take on; therefore, we are not hiring anyone at this time.
The question asks if I considered your product and would continue to do so - for purchase I assume. I went with a different company but yours was a very good option with a higher price tag than what we ended up with. I believe MasterShield would have solved our problems but have the same faith in the product I picked as well.
Very professional very clear an informative about the service and products you offer an the warrenty I'm very impress.
I appreciated the knowledge and professionalism of Dave Possner who came to my house to provide an estimate. I felt he listened to what I wanted and gave me what I considered to be a good price. Unfortunately I didn't hire this company as my contractor offered a lower price. I may consider contacting them for estimates on future home projects.
The professional manner in which the assessment was done and the thoroughness of the process. Manner in the way my questions were addressed.
Thank you!
still in process of taking estimates
Representative was one hour late for appointment and I initiated the call to see when to expect him. The pricing is too expensive for installation only of storm doors.
I have some questions about the estimate that need to be addressed. I have been in contact with the estimator and will provide the information for his review and comments.
They were very professional
We are going to view the show room tomorrow. Ryan, our salesman was very nice, informative.
I had Ana estimate only. The representative was very professional. However I chose another company that was a little less expensive. Thanks
bad experience
Prices are a little high.
Never received any estimate.
Pricing not competitive
It is customer satisfaction oriented.
I have a Leaf Filter system which was installed in 2011-12. It is fairly irritating how poorly it has functioned with a fair amount of the roof water never going in the gutter period just over the gutter. To me having to replace the existing Leaf Filter system with a new system designed by the same person is double dipping and not acceptable.....very hard to digest such actions. The Leaf Filter system never lived up to it’s marketed functioning. I feel an additional discount is warranted here so there would not be a double dipping going on. Thanks, Bill Last name removed
The person who come to the house to estimate our fence is very nice and careful not to close to me and he observed the distance. Very professional and explained in good manners.
He introduced himself to me and explain the work he’s doing, even do if we can’t be in your business I will 100% to recommend your company, and this guy is the assets of your company.
in the process of getting other quotes
Selection of products and knowledgeable staff.
They wanted to charge $190 for the estimate.
Nothing we are just talking and laying out the job. I. Am just getting the information rogether and funds together.
Over priced considering the covid 19 financial set backs !
I enjoyed the professional and courteous discussion about the project for which I requested an estimate. Matt answered all my questions and provided some details about what the work today entails.
They didnt show up for 3 spots but kept calling meto reschedule. The last appt the supervisor was supposed to had came but he did a no call no show. In result to this I left dr appt and had to pay $125 for missed appt without notifying them 24hrs., was late for work and 1he. One of the workers quoted me 6500 with 350 off because he said they need the money dude to covid 19. That was way to much for what I wanted. Then he called back and was upset that I made the appt with the supervisor because he said we all ready talked u didnr need to talk to anyone else. I would never recommend or hire this company.