based on 1594 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The price Hundreds of dollers more then two other bids i got
From the beginning I was very pleased with the courtesy and professionalism of initial phone call. The technician that came out to my home was very professional, polite and knowledgeable about the repairs needed for work. He was also able to explain the work needed in a way I understood. I hope to do business with Beltway as well as to refer them to family and friends.
Estimator didn’t ask enough questions. The estimate isn’t broken down by task and the cost of materials.
Courteous, professional, large product selection, salesman that understands my needs.
Price way toooo high
We had you give an estimate on replacing our fence and building a roof over our deck. They both were the most expensive estimates we received. We got 10 each. The Man who came out to give the roof estimate did not even know what a shed roof is. I asked for several things in the estimate and he did not listen and gave an estimate for a gable roof.
There is nothing in junk mail. I called The 13th or 14th because I never got estimate as was supposed to get on 8th. I still haven’t gotten it. I got the survey the 9th so why didn’t I receive the estimate. How can I use ur company if I can’t even get estimate. A supervisor needs to call me. I also asked that it be sent to me in mail but I felt like that wasn’t a good suggestion to u all.
Still have not received the estimate that was promised Oct 12. No response to emails either.
I was very pleased with everything I was told about the services that I was interested in getting done
excellent
Cost is above what I estimated
Cost above my estimation
The cost of a structural inspection is too much for us to consider.
No one contacted me the day of scheduled visit.
The price quoted was 2.5-3 times higher than any other quoted estimate. Not going to work out for us on this project.
DID'T GET THE IMPRESSION THAT THEY WERE INTERESTED IN FIXING THE GAPS. GAVE AN ESTIMATE OF $650.00 TO BE PAID IN CASH. WON'T BE HIRING THIS COMPANY NOW OR IN THE NEAR FUTURE.
THANKS FOR COMING OUT.
Estimate was twice the amount of competition
Estimator was late and unprofessional.
Please reach out to me, I would like to proceed with the windows/doors replacement proposal. Thank you.
Yes, the estimate given was entirely too high. I did my research prior and knew the average cost of the job we were requesting.
In addition to setting up the appointment for an estimate we were told someone would be out between the hours of 5:30pm - 7pm.
The contractor showed up at 3pm.
Cost
I was able to find someone to do the work cheaper. Thanks anyway
I found the estimator very dry and a bit dismissive. I don't know if he understood exactly what I was asking for but he didn't really ask any specific questions and just gave me a worksheet with a bunch of permit prices on it. Needless to say, I'm going with another contractor who can work with me and listen to me.
Too high on estimate
Other contractors could do two driveway in the neighborhood for that price
too expensive
WAS TOLD THAT THE JOB TO CLOSE GAPS ON KITCHEN FLOOR WAS TOO SMALL. AND THAT THEY ONLY DO WORK THAT WILL COST $750.00 AND UP. WHAT A CRAP!
I had an appointment for an estimate between 1 and 2:30 pm. The technician called me around 3:30 to say he had gotten held up and was on his way. I needed to be somewhere at 4, so I had to cancel the appointment. It would have been nice to get a call before or at least during my appointment time to say that he was running late.
Quote was over twice as much as the two previous quotes. Super expensive!
the estimate I received was 4X most estimates.
Don’t know yet