based on 7325 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Hello - the cost for the project was too much.
Price too high
Product offered. Wanted real wood cabinet doors.
i requested separate estimates for jobs i was considering instead the jobs were presented as one
The pressure to make a decision and poor customer service 😪
Professional and friendly.
So far the process has been fantastic -looking forward to seeing the finalized cost estimates
I really liked Alex and was looking forward to working with him on our floors. He was going to email me the quote and some answers to a couple questions but I have not heard from him. I sent an email to the amazing lady I first made contact with and she said she would send email on. Your concrete cover is perfect for my crazy house but I am sad not to have heard back. Maybe I am just being to impatient. Thank you
I did not feel as though I was being taken advantage of I appreciate that as far as price
Flexibility and friendly
No I have to ride so far to pick out Product
Most expensive of all the quotes I received
The price was too high!
Liked Bill a lot - pleasant, honest and clearly explained the process
The name CHILDERS BROTHERS name linked to it. Sounds like the materials are great quality and the process is performed by experts with experience.
I was told I would receive a $25 Amazon gift card and didn’t. Then when I asked about it, I was told they would make sure Angel brought it out when he did the final measurements, but didn’t :( other than that everything is great :)
First name removed has decided that spending over $13,000 for improvements in the downstairs bathroom is very much like putting a $10,000 saddle on a $1,000 horse.
There is no question that you are the pre-eminent home improvement company and we really liked Mr. Bobb.
There are not enough design options for the price
Price
no
Price.
Too expensive
The quote was laughable. Ridiculously overpriced. I have had numerous contractors provide estimates for home improvements. I have a very good idea about costs. I can only surmise, they either did not want my business or they are in the habit of overcharging certain customers.
The gentleman was polite and professional. Thank you.
To: Beltway Builders
Your representative was professional and informative. The delay in my final decision making is based solely due to my professional time constraints that has prevented me from making an appointment with the other to companies that I received from Angie’s list.
Warm Regards,
First name removed
Everything was just fine. The cost was way more than we thought it would be. Thank you.
the intregrity of the service teck provided
Glenn, the gentleman who came to measure and provide an estimate was awesome.
In the process of getting quotes to compare.
Professional. Knowledgeable. Friendly. Puncitual
We were given a price of over 25k but if we made a knee jerk decision right on the spot to sign a contract right there and then we would get a discount and our cost would be over 18k. But if we didnt sign with you right there and then, the price goes back to the original quote. That tells me your prices are highly inflated and you want a customer to make a decision on a large project costing thousands of dollars without letting them mull over the cost or get other quotes. This price did not include the counters and undermount sink. Another company came out and gave us a price of 19k which included the counters and sink. I am being nice by giving you what I did. I only gave that because the sales rep.was polite, friendly and knowledgeable. This type of strategy and your prices deserve a 0.
We will not be doing business with you and will not give your company a referal.