based on 7048 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We could not evalute you the pro just took the measurement waiting for the quote
Never received an estimate
Well, the person who takes window measurements (Cannon Courtney?) was supposed to call 30 min. before coming today. I stayed home and waited...I could have called to find out what's up but I shouldn't have to. It is 6:40pm...too dark to measure outside if needed. I received no call and he is a no show. Is this how you do business? I know it's just for one window but the window replacement is (overpriced at) almost $2300...not chump change. I will be following up with Angie's List and requesting a refund from you if you are not interested in doing the job. At this point a discount would be appreciated if you are going to actually replace my window.
Thank You.
Name removed
Phone number removed
Phone number removed
this was a very good visit and estimate. just a little over my budget at this time. However they where very friendly and patient and had good feedback.
Ryan (sales/estimator) was very professional. Everything was explained in a timely and fair manner.
Friendly, professional service and willing to go the extra mile
Still assessing our next steps.
East to schedule and reschedule the appointment.
The COVID-19 pandemic has caused delays everywhere, so to give BBI a bad review does not tell the whole story. I'm not sitting in their offices, but I am sitting at home expecting return phone calls or e-mails. The scope of our project changed over time and the cost of the project increased probably due to our pandemic economy.
variety of items
Thank you for coming to my location and sending the quote. I have decided to go with another company.
Contact me regarding a less costly product
We have taken bid from four different builders it seemed your price was very very high. We won't be using you, thanks anyway.
far beyond my price range
Haven't heard from them yet.
Patricia. and her no BS way of doing her job!
So far am am pleases w David would like more samples of granite top. Am waiting for work to begin hope soon
Cost estimate was higher than expected.
Bill Mitchell did an excellent job evaluating my needs
The process was well explained.
YES YES and YES.
The guy that was supposed to give me an estimate drove past my house and didn’t stop. I thought he was going to make a U-turn and turned back around. He never did. 40 minutes later, I called the company to see what was talking this guy so long. They try to track him down, and then he called making all kinds of excuses why he couldn’t stop. But he drove by and refused to stop.
Considering that I have to drive from my house at Fort Washington 45 miles away for this appointment. I’ve been using you guys since 2015,. With this kind of attitude that the guy displayed, I’m ABSOLUTELY certain that I’m not going to do any business with the Beltway Builders EVER again.
Also I will NEVER refer anyone to
Beltway Builder.
Name removed.
They did not show up on time and I needed to leave. I was told they would arrive between 2:30 and 4 p.m. and they did not arrive until after 4 and I was not at home when they got here. Please cancel me and do not contact me again.
Rec’d estimate and start date right away.
Nothing
My husband and I are so happy and extremely satisfied with the wonderful job Beltway Builders did on the refurbishing of our cedar siding, hardwood replacement, complete painting and new gutters for our home. Our Project Manager from start to finish was Dave Posner. We could not have been happier with Dave. His attention to detail concerning our project was something you just don’t see with companies doing work on your home. We were so fortunate to work with Dave. He made it a clean and stress free job, we are so grateful. Thank you so much.
Kristina and Name removed
To high
Cost
I was supposed to receive a contract to mail back but, I have not received anything.
Professional
Practical Company, no out sourcing, welling to give the customer what they want!!!
Reasonable pricing and very friendly salesman (Glenn).
My salesman DeVaughn Mellerson, does NOT answer emails or Texts, I have paid for two windows that have since been installed by Mike who was great. I am getting the run around regarding the doors. I do not even really know what doors I am getting. DaVaughn has sent me pictures of so many different interior and exterior doors and when I question him regarding the doors I am not satisfied with his answers. This started back in June and I still don't know if the doors have been ordered or exactly what doors I am getting. So very frustrated. Sent this email twice now and HAVE NOT RECEIVED A RESPONSE. Help me, please!!
From: Name removed Email address removed
Sent: Tuesday, October 20, 2020 1:40 PM
To: DaVaughn Mellerson Email address removed
Subject: Your doors - Name removed
The doors look right, however I have a few questions.
Does the window in the interior door have glass, looks like the window is shaded? I want to be able to look out of the window.
The exterior door definitely has the screen in it to be able to open, correct?
Also, since we have waited so long with so many issues I was hoping to get some kind of discount.
Is this something that I should call the company directly about?
I am still very worried about this whole situation, I am concerned that once the doors get here and are ready to be installed I find something not right and I won't have any recourse. Do I have any warranty with the doors if something goes wrong?
This whole thing has me second guessing myself.
Please let me know your thoughts.
Name removed
From: DaVaughn Mellerson Email address removed
Sent: Sunday, October 18, 2020 9:34 PM
To: Name removed Email address removed
Subject: Your doors
Here are your doors. Both are in the middle. Both are dessert tan.
Thank you,
DaVaughn Mellerson
Project Manager
Allied Restoration Inc.
Phone number removed
Email address removed
Email address removed
www.allied4restoration.com