7048 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Price
Your prices are too too high.
I was given an estimate to completely replace my front steps for a half inch gap and some soil erosion. The service rep was more interested in selling me new steps than fixing the issue with a reasonable approach. He told me that the polyurethane repairs are all fake and that all of my other estimates recommending the use of polyurethane were frauds. He avoided answering my questions and was very glib. I will not do business with this company. No - thank you.
No beautiful presentation by David. Out of our budget.
I specifically asked for an estimate on a wood deck and he insisted on giving me an estimate on composite. He did not give me the estimate I asked for....
Double the cost I wanted to update not buy a new houee
Very professional and nice sales person came to the house.
Our quote for our windows was 2x what we expected. Our friends who have a bigger house and similar size windows used your company 3-4 yrs ago and our price was double what they spent. When I asked my sales person why, he said window replacement was expensive. We got a competing quote for similar windows and it was 10K less. And it seemed there was no negotiating in the quote.
I wanted a full bathroom redo and was shocked to find you you didn’t include a toilet. I was offered to have a “friend” put in a toilet.
NK
just doing other things, like flooring first - and in stages. We were super impressed with Gabe. He was very professional, and knew his product. ANswered all our questions and was very prepared. The quality of your product and the service looks superb. It just might not be in our budget at the moment. We'll keep our estimate on hand though, and be in touch if we decide we can work it in to our plans as they progress. Thank you so much.
First name removed & Kevin Last name removed
Price too high for us
Cost
I will have the BBB and my lawyers to contact you all. Beltway Builders is an unprofessional company. Individuals that work for Beltway Builders are Jokes. I want my $2700 money refunded to me. At lease the other companies are honest.
My estimator came out on a day I wasn’t available and quoted me a price that afternoon then he came back when I was here and I still run half his “from that visit
The pricing was steep, even after I buy the materials
I have a choice of the money I spend.
The local representative has been helpful, and the reason that I plan to move forward.
price
Not having to worry about maintenance
Price
stop emailing me you goddamned goons!
The product that I wanted wasn't available.
*I have other appointments to compare services. Then will make final decision.
*Payment plans, if possible.
Got back with me on time. Did not have to wait.
Your prices were the highest of all estimates.
Price is to high
They responded quickly to my request and gave me a written estimate.
Lower costs
Price. I was quoted one day 2800 for countertops and sink. The next week to add cabinets- mind you I only have 7 - jacked the price up by $17k min to $20k+ depending on design. Exactly as is = $20k. Can someone explain why your shaker cabinets are worth an extra $17k when everyone else is around $5k. That’s insane
Too costly