Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 12, 2016 — Rated 7 out of 10 by S.E. Zerorez Indianapolis
What could we do to improve?

A couple of the spots returned immediately. I had emailed & did not hear back.

Report a concern   September 12, 2016 — Rated 10 out of 10 by Robert Stevens Zerorez Indianapolis
What do you like about our products and services?

Zerorez is the best carpet cleaner service in the USA and I been around 52 years,
My carpet had heavy traffic in certain places like the doorways, made my carpet 2 tone but now Zerorez made my whole carpet look new, The technician was nice and friendly.
I give Zerorez A+

Report a concern   September 11, 2016 — Rated 10 out of 10 by T.G. Zerorez Indianapolis
What do you like about our products and services?

Doesn't get really saturated and doesn't take long to dry.

Report a concern   September 11, 2016 — Rated 10 out of 10 by M.R. Zerorez Indianapolis
What do you like about our products and services?

My carpet looks 100% better. Stains that had been obvious for months have disappeared. The technician was very good at what he did. He was quiet. He arrived when he promised and worked the entire time. I had two recliners cleaned and the result was remarkable. Overall I couldn't be happier.

Report a concern   September 10, 2016 — Rated 10 out of 10 by L.A.A.N. Zerorez Indianapolis
What do you like about our products and services?

Amazing products and service

Report a concern   September 10, 2016 — Rated 10 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

Love the idea of chemical free cleaning.

Report a concern   September 10, 2016 — Rated 10 out of 10 by Jennifer Karras Zerorez Indianapolis
What do you like about our products and services?

Technician Matt was pleasant and professional. He cared about the quality of his work, the product and the service.

Report a concern   September 10, 2016 — Rated 10 out of 10 by D.B. Zerorez Indianapolis
What do you like about our products and services?

Well done and good price

Report a concern   September 10, 2016 — Rated 10 out of 10 by Sue Barker Zerorez Indianapolis
What do you like about our products and services?

The products that were used removed all stains and the carpeting looked amazing. It smelled so fresh and clean and dried so fast!

Report a concern   September 9, 2016 — Rated 10 out of 10 by K.W. Zerorez Indianapolis
What do you like about our products and services?

Safety with kids and dogs.
No use of soap that attracts dirt.
Friendly and professional technicians.

Report a concern   September 9, 2016 — Rated 10 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

Very thorough cleaning with no residue or stiff carpet fibers. The spot remover works great too!

Report a concern   September 9, 2016 — Rated 10 out of 10 by M.F. Zerorez Indianapolis
What do you like about our products and services?

It works at an affordable cost!

Report a concern   September 9, 2016 — Rated 5 out of 10 by G.K. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Don't feel it was exceptional, just ok.

Report a concern   September 9, 2016 — Rated 10 out of 10 by C.P. Zerorez Indianapolis
What do you like about our products and services?

Great cleaning, very nice technician, on time

Report a concern   September 9, 2016 — Rated 6 out of 10 by C.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The technician was very polite and the house smelled great, however I was disappointed after he left and really took a good look. I took a little oxy clean to my kitchen floor and the water was instantly filthy. So I just wasn't convinced in the deep down clean.

Report a concern   September 9, 2016 — Rated 7 out of 10 by J.R. Zerorez Indianapolis
What could we do to improve?

Consistency among technicians. While our technician was efficient, he was not as thorough as other techs we've had. Or maybe we're just spoiled by the above and beyond customer service. Again, our technician was good, but just not consistent with other experiences. It makes me think twice about referring the company since I'm not sure what their experience would be.

Report a concern   September 9, 2016 — Rated 10 out of 10 by Susan von Grimmenstein Zerorez Indianapolis
What do you like about our products and services?

Service- top notch! Mike was professional and knowledgable. Very impressed with overall outcome - able to remove all stains. Exceeded my expectations! Will definitely be a repeat customer!!

Report a concern   September 9, 2016 — Rated 9 out of 10 by D.C. Zerorez Indianapolis
What do you like about our products and services?

No chemicals

Report a concern   September 8, 2016 — Rated 10 out of 10 by D.T. Zerorez Indianapolis
What do you like about our products and services?

I like the feel of the carpet after the cleaning and the professional way the technician explained the service and his work.

Report a concern   September 8, 2016 — Rated 10 out of 10 by C.K. Zerorez Indianapolis
What do you like about our products and services?

Our carpet looked great and didn't take as long to dry as it has with other carpet cleaning companies. Professional staff and lots of communication from Zerotez. Used a coupon I paid for on Angie's List and that was no problem for Zerorez.

Report a concern   September 8, 2016 — Rated 10 out of 10 by P.G. Zerorez Indianapolis
What do you like about our products and services?

very professional and my carpet looks amazing!!

Report a concern   September 7, 2016 — Rated 10 out of 10 by Carol Fischer Zerorez Indianapolis
What do you like about our products and services?

Extra time spent on pet spots. Carpet was cleaner than ever before!

Report a concern   September 7, 2016 — Rated 10 out of 10 by E.S. Zerorez Indianapolis
What do you like about our products and services?

The way my carpet looked and felt and service man was very good

Report a concern   September 7, 2016 — Rated 10 out of 10 by K.M. Zerorez Indianapolis
What do you like about our products and services?

Clean. The carpet dries quickly. I know there are very few chemicals and soaps in the product. I feel like the carpet is clean without a lot of residue.

Report a concern   September 7, 2016 — Rated 3 out of 10 by A.J. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The addt'l $33 for pet treatment in one room was a waste of time. It didn't do anything. Refund requested but not granted.

Report a concern   September 6, 2016 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

Aaron was awesome! He was very professional and extremely personable. I lived the fact that he wore those paper booties over his shoes whenever he was in the house. We'll done! I will absolutely use Zerorez again and to clean my couches!!

Report a concern   September 6, 2016 — Rated 9 out of 10 by D.C. Zerorez Indianapolis
What do you like about our products and services?

Speed of the cleaning process, quality of the service, professionalism of the cleaning representative.

Report a concern   September 6, 2016 — Rated 10 out of 10 by Kathryn Allen Zerorez Indianapolis
What do you like about our products and services?

It's been a couple weeks since ZeroRez cleaned our carpets, and I am still very very happy with the outstanding results. I just wish I had done this much sooner! I will definitely call ZeroRez again - and will request Jon, who could not have been more professional.

Report a concern   September 5, 2016 — Rated 10 out of 10 by P.S. Zerorez Indianapolis
What do you like about our products and services?

Quality time spent in cleaning the carpeting. Friendly service from my initial call along with Chris who did the cleaning.

Report a concern   September 4, 2016 — Rated 9 out of 10 by F.V. Zerorez Indianapolis
What do you like about our products and services?

Green clean with no residue


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