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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Seem to have done a great job. Professional.
Professional and reasonably prices
They are chemical free for my family
Well I hope everything goes well 👍👋👍
Timely service, no pushy sales tactics, respectful and communicative staff
Within two days of the service, a 9 inch by 6 inch gray spot appeared on the carpet. Nothing had been there before. So we think the dampness of the carpet attracted something.
Otherwise, service was fine.
Fast service, quick dry time.
Your employees are very polite and do a great job. My carpets look so much better. Only thing is, we had a spot that I thought was gone but when it dried overnight, it was still there. And I had a $20 coupon I forgot to use. Would have been nice since bill was over $280
That your product didn't leave my carpet all hard after it dry
Very professional service tech. Work was done with care. Carpets looked wonderful after the cleaning
Accurate quote
Very nice employee who was also very respectful
Wonderful service by Dekota and carpets great
Service man very knowledgeable, courteous, and finished in a timely manner. Excellent quality of products.
There were a few difficulties with you keeping the times that we had scheduled which made it inconvenient.
The technician was thorough in explaining the process and during the walk through after the cleaning was complete. The carpets look great and I would definitely use them again.
Was very pleased with the outcome they did. Thanks !
The carpet cleaning services are easy to schedule, affordable, & thorough! The technician was knowledgeable & I was comfortable with him in my home.
Very knowledgeable staff
This was the fiirst time I used Zerorez. My carpeting was in bad shape but I thought it would be cleaned better than it was. I believe my cleaner did a good job, but the zerorez process did not live up to it's advertised awesome-ness.
Justin did the redo and did a great job..
My carpets look really clean and the technician that cleaned the carpets was great.
We most liked the attendant, Thomas. He was extremely courteous and paid attention to all details regarding the carpet cleaning and our concerns.
We have decided to utilize your services twice a year going forward, THANK YOU for the GREAT service.
Blood couldn’t be removed and smell of cat urine again 2 days later from area that was supposed to be specialty treated.
Great service! Efficient and professional. My carpet looks awesome!
The young man was very knowledgeable and reformed his job well. Since I am a new customer, it would have been helpful to know there is a protective product available.
Just a comment. opened the newsp[ater today and say a better deal on cleaning. Just had my rug cleaned last Thursday.
Very professional and knowledgeable technician. The process is the best we have found and we have used Zerorez for 2 years now. Have definitely shared this with friends and family. Good company. Highly recommend.
My sofa came out so clean! I love it. They also got all of the pet stains out of my carpet, which is great!
Person doing cleaning was very up front on what he may or may not be able to remove as far as stains in the carpet. He did better at getting stains out than I expected. He finished up on carpets late afternoon and they were dry completely in the morning. I will hire Zerorez again for carpet cleaning. I will recommend them to my friends.
Service was great and my carpet is clean and the pattern shows up and the carpet is soft.
Friendly and knowledgeable service technician.

The carpets are clean and they don’t take days to dry.