- Phone: 317-388-5141
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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great job!! Our technician John was awesome! Very courteous and on time. We will definitely be using Zerorez again. Thank you Brad and Nikki for recommending!
Quick, efficient, explained the process and helped set expectations.
Great work! And the guy that did the work was Awesome to .
We have had great techs. Really appreciate how the process leaves us with a very clean carpet, and the removal of stains. No residue, just a very clean environment!!
90 minutes late
Timely, Cost Efficient, Customer Service was outstanding!
Eh, nothing really but if I were to give you a 10 then you might get comfortable and possible be lax in your service. So...you’re welcome. Thank you for good service and prompt arrival. All is good.
The Zerorez representative was professional and hardworking, he explained the process, answered all my questions and addressed all of my concerns. The process removed some serious stains and left my carpets truly clean. The cost was very reasonable and the result was excellent!
I have used Zerorez multiple times and they always do a wonderful job
Tech was great.......however there was a problem with the charges. I specifically asked when I booked the cleaning if the "water disposal fee needs to be added to the price she quoted" I was told "that's already included. I knew of this hidden charge because I am a repete customer. The tech added it on anyway. It was removed after a long conversation & showing him where I even wrote it down at the time of booking. I, as most people, DO NOT LIKE BEING LYED TO!!!!! It was NOT the $15 dollar amount..........It was the deception that I was told one thing & then the final amount due was more due to this fee. So again, the tech was great..........your company policy...........not so much.
Tyler was a great customer service representative. Thanks.
Zerorez did a great job in getting tough stains out. Chase was great.
Everything was great!
Extremely effective products! Carpet and tile floor looks like new!
Technicians friendly, knowledgeable and thorough.
This was the first time I had used this company and after contacting them and showing photos they immediately responded to re -cleaning Carpeting again to my satisfaction and I was very well pleased!!
He was great but forgot to leave my bottle of spring remover.
The fact that the people cleaning my carpets are actually knowledgable and kind and seem to care about their customers. The amazing smell of orange that fills my house is amazing.. everytime they leave my carpets look like new again and it makes my entire day and week! I always recommend Zerorez to all my friends.
I like the straight forward pricing and the short term drying time with zerores. I know what the cost is generally even before purchasing the service.
Great service and very satisfied
service was great however price was $169.00 when Technician left it cost Me $216.00 ? because Hallway was Hardwood floor Really
Extremely thorough. Hardworking, professional technician. Clean carpets, dry in 4 hrs.
Our carpet looks new every time we have it cleaned. I like the way the carpet feels after and the fact that everything quickly dries.
Quickness and efficiency
So good and clean
Hypoallergenic products, no harsh chemicals. Tevin was wonderful at explaining everything to us, as this was the first time we used Zerorez. He was super respectful of our home, making sure to wear his mask the whole time and shoe covers. Would definitely recommend this company to friends and family.
Kind, clean, well informed gentleman who performed the service.
They really helped us! They were fast to schedule with, fast to get the job done! They asked important questions that other companies don’t which was important to me and my allergies and asthma. No Oder smell and my furniture looks great!!!
Good results. Ease of scheduling
The service was pleasant and professional from the booking to the billing and beyond.
We had a puppy, lots of puppy accidents.
Zerorez did a superior job of cleaning the carpets, deodorizing & a preventative treatments for easier cleanup in the future.
Very impressed
Your always on time and polite and answer any questions we have.