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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Exceptional level of cleansing and fast drying.
Our technician, Cole did a fantastic job cleaning our carpets. His communication was 10/10. I am a happy and satisfied customer who will not hesitate to schedule with Zerorez again!
The person who cleaned my carpets was knowledgeable, helpful, and professional. He did a thorough job. He explained the process for drying the floors and what could be done if the cleaning didn’t completely eliminate the odor (pet urine from a previous tenant). After a week, the for is unnoticeable and the cleaning greatly reduced the residue left on the carpet by a previous cleaning.
The tech, Samuel, was very knowledgeable and did a fantastic job! I had pet urine stains and smells that he treated and it smelled great when he left! He also cleaned 2 large couches that were very stained and I was delighted to see how well they turned out. I highly recommend this company.
Your technician worked hard and my floors look good.
on time, great communication from tech, carpets are very clean
Paid for pet treatment in one room and smell was actually worse afterwards.
They did exactly what they said there were going to do, the carpets looked great when finished. However, their e-mail notifications were a little off on the day and time. Fortunately, I had a human that I could reverify things with.
Friendly, professional and quality work. The house feels positively uplifted now!
Dries quickly and doesn’t have a disgusting smell!
The carpet is nice and clean now. The technician was friendly, professional and knowledgeable.
Great job. Technician was very friendly and knowledgeable
Mr. Sam was very professional and competent.
On time efficient and pleas
Workers were in touch and right on time
Your promptness and friendliness and products are excellent!
I appreciated the service that cleaned my carpet well. Dried in a reasonable length of time
and I felt Thomas Bunnell was an excellent worker. I will return when I need an outstanding
cleaning job on my carpets. My former cleaning man for about 20 years passed away and I
did not know who to call. My cleaning lady recommended your Company and I am grateful
to her in helping me get your Company.
I will gladly recommend your organization. Thank you for letting me feel comfortable about
having guests in my home again.
Norma B.
very well done and courteous.
Affordable, strong customer service, good communication throughout the process, friendly technicians, and they are on time
It’s very clean with no toxic residues. They have cleaned our carpets twice and we are very pleased with the results.
The service man was very good. He did more than expected, was curious and kind. Our carpeting looks great.
Friendly service and great price.
Great customer service and staff!
Nathan worked hard and definitely enjoys his job. I would definitely recommend him to anyone.
Noah did an outstanding job! He was very kind, professional, and informative during the cleaning and really went the extra mile to make sure we were satisfied with the service. Great job, Noah!
Very pleased. They did a great job!!
Great service!
We have had Zerorez clean our carpets for the last several years and have been very satisfied. This year the representative arrived early which we appreciated but finished in less than 30 minutes. I had shown him 2 spots that we knew needed extra attention and unfortunately those areas were unchanged when he left
Work was done very professionally. Rugs and stairs cleaned up well.
My carpets always look great after they’ve been cleaned/treated…
Arrive on time.