- Phone: 604.228.4357
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based on 2212 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
friendly caring service professionly done, knowledge of the home dialysis machine,
Jenia is a delight and a very hard worker. I appreciate that she checks with me if she does not understand a request. She has made my life a lot better with her amazing dedication to providing the best of care.
The two workers we get on alternate days have been absolutely wonderful. They are respectful, friendly, industrious. They are knowledgeable in regards to my husbands’ kidney disease and dialysis. Although apprehensive about getting the service in the beginning my husband enjoys the specific monitoring of his health and it is reassuring to him. After a week of service I felt an invisible weight lifted from my shoulders.
Thank you, First name removed & Joanne Last name removed, Victoria,BC
Flexible
Kind
Take the pressure off the family
Adds to the fun part of being a family
As all the nurses are good.Now -a days all nurses are polite and decent.
Offers an essential service using highly competent, friendly staff
The nurses are very kind and cheery when they arrive and do a good job of servicing the machines.
We are satisfied with your excellent services
Nurses were on time, polite, capable
The morning nurse...(forward home) Same .nurse comes everyday.She does not do things as said, always do things as she likes, leaves face wash bottle open,finishes sponge bath
Quickly, rushes for breakfast and finishes everything quickly.
I do not have any problems with dialysis
nurses.I can give 9.
We so appreciate our nurse coming to look after my husband. It is so comforting to know that someone is looking after him.
reliable. pleasant nice caregivers
Excellent, professional and lovely nurses
Professionalism
Started work as. Soon as she Arrived
I was just discharged from hospital & first time using Shower after surgery on back -she was patient
Helping me without making me feel awkward or embarrassed I was slow ,& afraid of falling she was reassuring
The nurses are very knowledgeable. they know their '' stuff '' and are very efficient. and very polite.
Your admin is bad.
On time. Able to quickly mobilize a care aid. Provide an important service.
The nurses were attentive, friendly and reliable! Thankyou!
My nurse Sharon Hayes she is awesome.
Most of the nurses are pleasant and greet us with a smile. Their help is invaluable in handling the heavy pacages of solutio and loading the machine.
Thoughtfulness,
This support really relieves our pressure as main caregivers for mom. Thank you.
Nurses are very confident in the service they provide. Very helpful in answering any questions and concerns
The Nurses are amazing.
When you finally get help after being told you live to far from the city, when it really isn’t, then nurse next door arrives!
Katie does her job and if she sees something that should be done.
And do it even it not her job which helps people with limited mobility in a big way..
So I'm so lucky to have her as my worker.
Last name removedPhone number removed Granville Street Vancouver.
appreciate the help for my dad.
the staff are very polite.do a great job. you would not know that they had been hear.
The nurses are awesome and very helpful. They do their job very well and make sure that everything is ok before leaving.
The courtesy that these folks give there clients is exceptional because I do know people with disabilities.
Can be difficult in some cases and wish that everyone had the patience that your staff have thank you so very much.
Last name removed
Granville housePhone number removed Granville Street
Vancouver.