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based on 2076 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the nurses are very professional, knowledgeable, courteous, ,polite , happy , and they know their duties, and always on time.
The total work involved, especially emptying the residue bucket became too heavy for us.
Very efficient polite helpful
they take very good care of the patient nice and polite what eals we can ask for
Care ---Aids are not coming properly.
Reliability and professionalism
You are available when we need you and that you are very professional.
Staff are very kind and professional.
Has been a great service provided.
Continuity and two many different nurses
Efficient, on time, thorough, super friendly, seem to ENJOY their job. Telephone schedulers very friendly and accommodating, too.
My nurse, Sharon Hayes
Some were not perfect but most were very good. They were all very pleasant.
The caregivers were very good with my mother, who was quite reluctant to have help. Cecelia, particularly, did a great job.
Inability to give me assistance before 11 am
Some nurses will leave right after without cleaning up. For example, leaving the towel in the sink and not changing the washroom garbage. The one we dislike the most is that they don’t check if the toilet is flushed all the way and it leads to a clogged toilet, which we have to deal with after.
I was informed I would be sent someone with a personality that fits mine.thr
The person is fine for simple tasks but hardly a similar personality.
Professional
Our caregiver has been a wonderful addition to our team; kind, caring and very helpful.
Nurse Next Door set us up quickly while taking into account all of our needs.
We feel very supported.
Friendly . Down to earth girl . Knowledge ble staff
My Father received excellent care by the caregivers. The only reason my score is not a 10 is due to the problem we experienced with scheduling when his care was cut off due to a misunderstanding with the end date he was supposed to receive your services until. It was officially until October 5th and it was read as May 10th - 10/05 and 05/10.
Special kudos and thanks to John Steele, Paul Guillena and Josh Dumalasa - they were amazing with their care, attention and kindness towards my Father and our family.
Carol our nurse is very helpful and she answers all our questions reharding patient.
The immense lifting of a burden we cannot carry ourselves.( my husband and I).
Reliability.
Very good, come on time.no. Problem at all.
Love your service ànd employees
The nurses are knowledgeable. They are efficient, courteous and they know their duties and they are good at what they do and they are always happy.
All the nurses are very pleasant and nice to work with. However I don’t like the constant change in scheduling . Hopefully it will get better
If my dad schedule be under Mojgan care, everything will be perfect!
Mojgan care designer, Paul and Sia are the best!
Last Friday Paul was sick, and someone else who i can’t remember her name came to help my dad, she was unbelievable frustrated, angry and rude!
I am sure Mojgan was on holiday that time to know what’s going on!
In general, we really appreciate it having Mojgan in our life specifically for our dad!
Thank you ❤️
Excellent service..very professional and kind service..thank you