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based on 1699 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Wonderful care givers
I find the nurses very well trained and friendly. Most visits start out with a question of interest such as-how did things work out last night. Did all of the equipment work as expecte?. Do you need any help that we can give?
My answer is generally "no" but I do really appreciate the questions.
Your service and staff.
Nurses are realky profesional
One person susan efficient and always on timre scheduled and know what’ to do
Good, reliable and dedicated people
Carding staff
Excellent work ,
Professional Service provided.
Although we are extremely happy with our main caregvier, our weekend caregiver often is not able to take her shifts, and NND is unable to find a replacement. This results in me having to take the shifts. I work an extremely stressful job and receiving last minute calls on a Satruday or Sunday morning is not what I want
Grat staff all way on time
The caregivers arrived on time. Their cooking skills were adequate and they were friendly responsible companions to my Mom
The person you sent me is pergect
The girls that come to help me are absolute Angel's very caring a credit to their profession
I feel overall NND did a fantastic job. I did give some verbal feedback though last week. Two of the people who helped me out during my post op care were fantastic but I was concerned about one of them Susie, who was a very nice lady but she didn’t seem to clean her hands after the bathroom, didn’t pull her mask up when I came into the room and also wore perfume which upset my stomach. All of these things a person who has hired your services after an operation should not be needing to deal with. I’m sure you agree. Secondly I would suggest the person who originally puts your plan together not make any big changes at the last minute and follow through with communication. I was left at the hospital not knowing who was going to pick me up because the woman who drove me there and put my plan together did not text me like she said she would. I had to call from the hospital room to NND to figure it out. It might be best to both text and email, not relying on one form of communication. Otherwise, everything was super. These are things that probably can easily be handled. I would use your services again as well as refer you if it was clear these things would not happen again. All The Best, First name removed
Nurse Next door has friendly and helpful people.
Aways on time, efficient and friendly.
Because the nurse came and got me from the hospital but not only that she made sure I had my medication and food and drink and made sure I made it home into my bed safely.
10 for staff.,
So 8 for Laurel.
Nurse #1 ,Mojgan was rude -& unpleasant. She didn't listen. She didn't know how to put on my compression stockings even though we tried to show her the smoothing method, she continued to pinch and pull. Her methods put a hole in 1 stocking, to replace it cost $149
Nurse #2 Brenda was great
Carol is awesome! She takes pressure off me by setting up my pd machine. I highly recommend her.
Time change’s from 9 to 10am in the morning too late for my morning medicine close to noon time also medicine. They come sometimes at 6 pm l had family dinner that day. Do you go to bed at 6 pm right at dinner. Not enough nurse if one can’t make it because of being Sick. My sling has six straps and only a few know how to use it the rest struggled to figure it out they need training how to put it on correctly.
I’m extremely happy with personnel and services. I’m very thankful.
They really have done everything possible to make my husband’s recovery successful. The one little glitch would be evening schedules where the time is too early for a bedtime regime but it wasn’t very often.
Your best care giver is Carol Pringle. It is because of her that you have a high rating.
your care giver is very kind and efficient; she has a cheerful heart; she is a pleasure to be with :)
we appreciated that we were able secure homecare help with very short notice and also a health care worker who could provide transportation.
Please arrange one nurse works from Monday to Friday each week.
Kind caring people.
Overpriced