Nurse Next Door Vancouver
Suite 300 - 1788 West Fifth Ave
Vancouver
BC V5K 3C1
Canada

Average rating: 8.6 out of 10 based on 2038 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 9, 2023 — Rated 10 out of 10 by D.R. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

On time and did her job well. I learned a easier way to do a few things and she was willing to show me.

Report a concern   May 5, 2023 — Rated 10 out of 10 by D.A. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

I have been blessed with very generous service from every member of your nursing personnel . I have said to all my friends and colleagues and relatives that I have never been so impressed by the knowledge and willingness to help me. Thank you.

Report a concern   May 5, 2023 — Rated 10 out of 10 by B.W. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

reliable. good care

Report a concern   May 5, 2023 — Rated 10 out of 10 by A.L.S. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Caregivers are kind and patient with clients. Thank you very much!

Report a concern   May 4, 2023 — Rated 10 out of 10 by S.M. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

I am no longer able to do my dialysis by myself

Report a concern   May 4, 2023 — Rated 10 out of 10 by E.Y. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Staff arrived on time and left on time. Not short cuts in providing service.
Very concerned that I got enough assistance.
Stayed awake during the night-time shift.
Helpful in bathing and putting on new bandages.
Very polite, caring..
Made me and my husband feel that we were in the care of competent and knowledgeable LPNs.

Report a concern   May 4, 2023 — Rated 8 out of 10 by A.M. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Some seemed inexperienced.

Report a concern   April 28, 2023 — Rated 9 out of 10 by D.W. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Mojgan, as our main care planner, has been phenomenal - in her communications and ensuring my father's care plan tasks are up to date to meet his changing needs and that the schedule includes familiar faces given my dad has 15 visits from Nurses Next Door each week. We are grateful for her help.

The nurses who are scheduled to help my Dad have been most kind and many of whom my father have gotten to know and trust - Luis Manalo, John Steele, Jenadrine Chamnan, Jennifer Nora, Rachelle Trinidad to name a few - are rockstars in their care of my father.

Report a concern   April 17, 2023 — Rated 10 out of 10 by I.M. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

they know how to take care of the patient they polite

Report a concern   April 14, 2023 — Rated 9 out of 10 by W.A.C.B. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Professional, friendly helpful

Report a concern   April 14, 2023 — Rated 10 out of 10 by G.B. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

They are very helpful and caring to patients

Report a concern   April 13, 2023 — Rated 10 out of 10 by D.B. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

All the workers are polite. They come on time. They always follow the instructions of the person they are taking care of. Customer service is great. They listen politely to the concerns and try to work with us to accommodate our needs.

Report a concern   April 13, 2023 — Rated 6 out of 10 by M.M. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Care aid's are ok.

Report a concern   April 13, 2023 — Rated 10 out of 10 by D.K. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

The nurses that look after my husband are so knowledgable and caring. We couldn’t do it without them.

Report a concern   April 12, 2023 — Rated 9 out of 10 by M.D.E. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Always available by phone and endeavour to resolve problem quickly and efficiently and in a positive and friendly manner.

Report a concern   April 7, 2023 — Rated 10 out of 10 by B.W. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Girls are very good no complaints. Don’t like the change of schedule as I make plans and then I get an update and my visit time has changed.

Report a concern   April 7, 2023 — Rated 10 out of 10 by J.J. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

PROFESSIOAL, FRIENDLY , HELPFUL SERVICE SERVICE jJ, FAY Last name removed

Report a concern   April 6, 2023 — Rated 10 out of 10 by L.L. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

yourr staff help me be more relaxed.

Report a concern   April 6, 2023 — Rated 10 out of 10 by R.M. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

An invaluable service! Knowledgeable staff, attentive,caring.

Report a concern   April 6, 2023 — Rated 8 out of 10 by T.T.T. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

You have improved immensely with schedule and some communication since my last email. Still room for improvement in scheduling and communication of scheduling .but care from nurses in home is always exceptional from Joddi, Kavita, Eden, Verna, Susan and Kimberly. They make my life and families easier.

Report a concern   April 6, 2023 — Rated 10 out of 10 by H.S.C. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Great service. Easy to communicate with. Thankyou.

Report a concern   April 5, 2023 — Rated 10 out of 10 by V.M. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Professional services.

Report a concern   April 5, 2023 — Rated 10 out of 10 by M.A. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Hard working Sia and pull and excellent calendar that mojgan care designer makes for us, of course for my dad.
Appreciate it a lot for your professional job

Report a concern   April 5, 2023 — Rated 10 out of 10 by M.S. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Every single person you sent to help us, was 100% professional, extremely pleasant / friendly, and more than happy to do whatever the job required. After the initial scheduling changes, we are hoping that we can keep at least the three ladies we have now, as PERMANENT care-givers, and not have to keep phoning when alternates keep popping up on the eMailed schedules.

Report a concern   April 5, 2023 — Rated 8 out of 10 by G.R. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

pleasant and efficient service

Report a concern   April 5, 2023 — Rated 9 out of 10 by M.G. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Very impressed with all the nurses

Report a concern   April 5, 2023 — Rated 10 out of 10 by M.A. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Very caring, kind and professional

Report a concern   April 5, 2023 — Rated 10 out of 10 by W.F. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

My nurse next door is awesome. The words don’t seem to address how great Sharon Hayes is at her job. She goes beyond every time.

Report a concern   April 5, 2023 — Rated 10 out of 10 by J.B. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Reliable and Competent

Report a concern   April 5, 2023 — Rated 0 out of 10 by B.W. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

The girls are very pleasant and on time. Would like to have a permanent schedule but it is working so far.


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