Customer Testimonials
Trust worthy, excellent craftsmanship, fair prices
What I love most about Precision Tune Auto Care Lawrenceville/Sugarloaf is that they don’t just “fix cars.” They actually take care of people.
From the moment you walk in, you feel seen and respected. They take the time to explain what’s going on with your vehicle in plain language, show you what they find, and let you make informed decisions without pressure. You never feel rushed. You never feel talked down to. You never feel like “just another ticket.”
The work is thorough, the recommendations make sense, and the follow-through is rock solid. They focus on safety, reliability, and long-term care, not quick fixes. That gives real peace of mind—especially when you are trusting someone with your family’s vehicle.
This place feels different because it is different. You leave knowing your car was handled with care and your time was respected. That is why they’ve become my go-to shop and why I confidently send friends and family here.
Great customer service.
So far they seem to be alright. I have to give it more time just to see how it holds out.
Professional work
I appreciate Paul’s honesty about what is absolutely necessary and what can wait. I trust him to be my expert and I love that they have loaner cars for us single gals!
Polite and knows what they are doing
Always done a great job for me.
Very polite and kept very good communication through out the entire process. Did not mind explaining things to me. I also got my car back very quickly. I would definitely take my car there again.
The technician was very friendly and professional and took my vehicle in immediately for an oil change and tire rotation. They even suggested to have my coolant flushed which will be conducted at a later date. I recommend Precision to friends and family.
Since the very first time using this shop they've treated me well. And prices are reasonable and so far their repairs have been great. Also showed concern about using a slightly more expensive part because of better lasting quality versus a budget part.
Efficient, well-priced, friendly, accurate, and on-time. I felt like they respected me and my car.
Reasonable prices, explains and answers my questions, accommodating, and friendly.
Customer service was great. Received prompt service.
I went for the annual vehicle inspection, i had a prior appointment went at the appointment time and i was attending to ; on time. It was quick and easy.
Great price and speedy service !
Very quick and efficient
Prompt, friendly, no attempt to upsell
The friendly service along with helpful information about car preventive maintenance.
Good service again!
I've taken my car to Precision Tune on Atlantic Avenue in Raleigh at least three times, and had no problems, which I can't say about some other competitors.
I've found a good offer/price, the employees are good, polite, and efficient and the waiting area is clean and a good place to wait.
They did fast service
Phil and his team are fantastic! Our truck needed repaired while traveling from KY to NC. They went out of their way to take care of our vehicle. All the repairs were made so we could continue visiting family and enjoy our visit to NC. Thank you Precision Auto Team!
In
Professional crew members, non pushy staff, quick, and inexpensive
Good service and they work fast.
I like the professionalism, honesty and great quality of work.
I have always got my car back the day it was promised. Juan and Amber are always so helpful.
Quick service, accurate diagnosis and fair price!
My water pump housing was broken and you guys did a great job and I had no problem's on my trip to Las Vegas for the weekend!