Customer Testimonials
Great customer service!
Customer service is outstanding
Great customer service. Quick and correctly done service.
Oil change and tire rotation. Fast service and reasonable price.
They met my scheduled appointment time and finished it timely while I waited. No complaints.
I like that they top off the fluids in the vehicle and let you know other things that need to get done. They don't pressure you but only inform you. Jay Reid was friendly and knowledgeable of offers and options. The environment was nice and calming. Didn't mind waiting for the work to be done.
The service was great. They got us right in and did a very thorough check of our car and an oil change.
The manager was friendly and very knowledgeable! His staff were respectful as well!
This was the first time getting service. It was great. Please do not share my name on your site
Yes
It’s all about service and trust. If they can’t do it, they will tell you. I have followed this manager, Brian to another store. He is a hard worker, excellent leader, and gets involved in what’s going on. His workers appreciate him.
He also over-communicates, which I love. He could tell me that I need to add swivels to my wheels and I wouldn’t question it at this point. It takes time to have that type of relationship, but he has EARNED it!
Great working staff
Great service
After over a year trying to get a dash indication to appear in your presence, on Christmas Eve, we finally caught it. Replaced the thermostat and sensor and I’m good to go.
Precision Tune always gets our cars serviced promptly. This visit, they worked a family member’s car in while they were town for a short visit.
All went well. My truck was well taken care of. I like going to this store, personnel that work there really take care of vehicles.
Sevice people was nice and did the job goo6
Guido and staff and are amazing ! He explained what things cost and I needed done urgently and quoted me the cost and explained things throughly
I am a return customer and will keep coming back !
Quick, reliable and friendly! Love this place!
My water pump housing was broken and you guys did a great job and I had no problem's on my trip to Las Vegas for the weekend!
Trust worthy, excellent craftsmanship, fair prices
What I love most about Precision Tune Auto Care Lawrenceville/Sugarloaf is that they don’t just “fix cars.” They actually take care of people.
From the moment you walk in, you feel seen and respected. They take the time to explain what’s going on with your vehicle in plain language, show you what they find, and let you make informed decisions without pressure. You never feel rushed. You never feel talked down to. You never feel like “just another ticket.”
The work is thorough, the recommendations make sense, and the follow-through is rock solid. They focus on safety, reliability, and long-term care, not quick fixes. That gives real peace of mind—especially when you are trusting someone with your family’s vehicle.
This place feels different because it is different. You leave knowing your car was handled with care and your time was respected. That is why they’ve become my go-to shop and why I confidently send friends and family here.
Great customer service.
So far they seem to be alright. I have to give it more time just to see how it holds out.
Professional work
I appreciate Paul’s honesty about what is absolutely necessary and what can wait. I trust him to be my expert and I love that they have loaner cars for us single gals!
Polite and knows what they are doing
Always done a great job for me.
Very polite and kept very good communication through out the entire process. Did not mind explaining things to me. I also got my car back very quickly. I would definitely take my car there again.
Great customer service