based on 1536 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professionalism, courtesy, genuine care for the pet, personal touch, reliability, and flexibility to accommodate last minute changes. All at a reasonable price. Keep up the excellent work.
My dog was excited to be picked up but seemed to have a good time while there.
The transparency.
Friendly, welcoming, and attentive to needs. Very responsive on text messages.
Dogtopia Bethesda is amazing! Our guy, Frankie loves going there to play with all of his friends. We love the staff - everyone is so friendly and professional, and it’s clear that they really care about all of their furry clients! Dogtopia Bethesda is the best!
From the moment you walk in the door, you know your dog is important to them. My dog is always so excited to go there! He comes home tired and happy after his fun time at Dogtopia. The staff shares some of the things he does during the day, letting me know they actually pay attention to him.
Watson, my 8 yr old Labradoodle, was very happy and very tired after a full day at Dogtopia
How well my dog is cared for during daycare and boarding
Staff are wonderful, responsible and caring and my dog loves them!
The loving care given to each dog! The freedom to play and be with the other dogs in their class always under the attention of the attendant with them!
The dog caregivers are excellent my dog gets so excited to be there. He is exhausted when we bring him home nice for me and him. Easy to sign up for their services. Excellent place for dogs
The staff was super friendly and interactive with all the dogs
Love your service, more importantly my dogs love your service! Just recommended you yesterday afternoon to a neighbor, Cathy Gerlach.
Very kind staff. My dog loves it there. He had been groomed there and they did a fantastic job! He’s been boarded there as well and I was extremely happy with there services!
I appreciate the staff and their kindness and attention to detail. My dog loves the coaches and she seems so happy after each visit at daycare. I can check on her throughout the day via the cameras and she looks like she’s having a blast!! Thank you for providing a safe space for my fur dog daughter!
I love the webcam! My great granddaughter and I enjoy watching TK playing...and once in a while acting silly! The Greenwood location is vey close to my home. I also have been able to get him in on short notice when emergencies have come up. I love the way he smells when he has had his bath. You also did a great job grooming him. I feel very comfortable leaving him in your care.
Bathing and nail trim
Helpful staff and live webcam
How friendly your staff is.
Personal and professional care is what I want for my dogs. All of the staff are courteous and clear in their communication. They are helpful and compassionate. My dog loves going to daycare. We have the PitPat app and I can see she is far more active at Dogtopia than just hanging around at home. Optional meals can be a huge help during hectic times and having the spa on site means on less errand for me.
Friendly staff, great location, affordable. Lots of events and extra add ons. My pup loves it there
Friendliness of the staff. Expert and responsive groomer.
Dogtopia of Tempe is AMAZING! Everyone there is super friendly. I admire Jazzi so much! And the billing team is great too. They know who they are <3 But the web cameras too are are a huge help when im missing my fur babies. I’m always able to check in on them. I just love the Tempe location so so much!
Friendly environment for people and pets!
They were quick, efficient, helpful, and friendly. They always do a great job with taking care of our dog.
The people here are awesome and they take excellent care of my pup, Howie. He is obsessed with going to daycare and loves being boarded there as well. You can’t beat that they have spa services available and they’re always doing fun stuff for the dogs.
They take time to know your dog.
Facility smells heavily of animal urine and pet sometimes come home smelling similar. He often requires a bath upon returning home
Friendly flexible staff
Copper is happy